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21 hours agoFull–time
Job Description:
Job Description
Overview
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
Process Overview
Payment Investigation team is part of Global Payment Operations hub at BACI. Process deals with investigation of payment related queries raised by clients, internal departments, BOFA branches and External Banks and providing a resolution in a timely manner.
Operation sites - Scranton, Richmond, Hyderabad and Gurugram.
Job Description
Investigating and identify root cause for an enquiry
Contact external banks through SWIFT correspondence messages
Pass payments adjustments entries on client accounts, internal accounts & nostro accounts
Review nostro accounts & ensure all outstanding debits & credits are cleared as per timelines
Follow up with external banks for details, confirmation and recall of funds
Verify Correspondence & Payment adjustments as per currency cut-off
Responsible for handling Project Investigations on GIN and PEGA Platform
Co-ordinate with teams onshore/offshore in day to day activities
Verify and handle critical case types within assigned profile
Identify training gaps and conduct refresher training within the team
Actively participate in design discussions and provide inputs in transformation projects
Understands the current state and target state process workflows of Investigations in detail
Works meticulously as per defined procedures and highlight anomalies as per recent
21 hours agoFull–time
Job Description:
Job Description
Overview
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
Process Overview
Payment Investigation team is part of Global Payment Operations hub at BACI. Process deals with investigation of payment related queries raised by clients, internal departments, BOFA branches and External Banks and providing a resolution in a timely manner.
Operation sites - Scranton, Richmond, Hyderabad and Gurugram.
Job Description
Investigating and identify root cause for an enquiry
Contact external banks through SWIFT correspondence messages
Pass payments adjustments entries on client accounts, internal accounts & nostro accounts
Review nostro accounts & ensure all outstanding debits & credits are cleared as per timelines
Follow up with external banks for details, confirmation and recall of funds
Verify Correspondence & Payment adjustments as per currency cut-off
Responsible for handling Project Investigations on GIN and PEGA Platform
Co-ordinate with teams onshore/offshore in day to day activities
Verify and handle critical case types within assigned profile
Identify training gaps and conduct refresher training within the team
Actively participate in design discussions and provide inputs in transformation projects
Understands the current state and target state process workflows of Investigations in detail
Works meticulously as per defined procedures and highlight anomalies as per recent
💡 Quick Summary
Seeking a career-building opportunity? The Team Developer position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
