Job Description
Job Duties & responsibilities:-
Lead the Fraud Investigations, Fraud monitoring and Vigilance Activity domain for the Bank (30+ team).
• Manage a team of investigators and have oversight on investigations being performed across banking products including but not limited to large value frauds, red flagged accounts, NPA staff accountability, whistle-blower complaints, employee frauds, data leakage incidents, card frauds, review of mule accounts etc.,
• Manage 24/7 fraud monitoring team that functions in a roster – to fight digital frauds on go (payments, cards etc.,); Cyber crime portal management to update details during the golden hour, scam management (Frauds impacting customers)
• Lead team and have oversight/take ownership on preventive vigilance (includes providing trainings on diverse topics like anti bribery corruption (ABC), focussed themes on fraud prevention, proactive branch reviews, surprise audits, thematic reviews on areas prone to fraud etc)
• Have oversight/manage the following and its associated processes:
• Fraud report filing with RBI (FMR 1, 3 & 4), RBI Central Payment Fraud Registry reportings
• Monthly reportings to RBI (Fraud certificate & CFR) and
• Group reporting on various metrics,
• Periodic reportings to MD&CEO, Head LCS, Head FCSS & CIV;
• Reportings to Audit Committee of the Board, Board of Directors, Fraud Management committee meetings
• Provide inputs to Business/Credit on improving Early Warning Signal system/mechanism, RFA management
• Ensure frauds are well below acceptable thresholds
• Ensure investigation reports etc., are clear, concise, and well written/drafted
• Undertake fraud risk assessment of new/existing products including Retail and Corporate Loan products
• Candidate possessing knowledge of various systems used for real time fraud monitoring will be an added advantage
• Should be able to liaise with respective Heads of BU/SU on matters including but not limited to Fraud, Anti-bribery Corruption, vigilance reviews
• Should ensure completion of investigation in line with Regulatory guidelines/Bank policies; alerts emanating from real time monitoring are addressed within agreed SLA timelines
• Manage all audits/inspection including but not limited to RBI inspection/Internal/Statutory Audits etc.,
• Should be willing to travel for investigation (PAN India) on a short notice
• In country champion for Whistle blower policy, Anti-bribery corruption, Gifts & Entertainment, Fraud management manual etc.,
• Should ensure close collaboration with Group (DBS Singapore) on all the various aspects impacting India
• Continuously work towards improving the entire unit’s efficiency through innovative ideas/changes in process/systems etc.,
• Should be willing to increase engagement with external like-minded professionals (industry), Regulator etc., on Fraud matters/ABC matters
Experience:-
• Has demonstrated good track record having 15+ years if experience in leading large teams across varied themes including but not limited to:
• Investigations into large value frauds, complex whistle blower complaints, serious misconduct cases, NPA staff accountabilit
• Real time fraud monitoring and knowledge of systems used for fraud monitoring/detection; cyber-crime management
• Proactive Vigilance reviews/themes including thematic reviews
• Manage reportings to regulator/ Board/Group
• Good interpersonal and communication skills with ability to manage senior stakeholder conversations
• Banking background with CFE certification will be an added advantage
Primary Location
India-Maharashtra-Mumbai
Job
Compliance
Schedule
Regular
Job Type
Full-time
Job Posting
Sep 18, 2026, 4:07:50 AM
💡 Quick Summary
Seeking a career-building opportunity? The Team Head| Investigations position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
