Job Description
Responsibilities: Team Management II Performance Improvement II Customer Satisfaction
• Manage a team of customer support agents and executives
• Resolve customer complaints and follow-up to check if an action has been taken
• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
• Gain a comprehensive knowledge of products, services, procedures and guidelines and communicate same to all team members
• Create a supportive environment for the team to excel in
More about this Customer Support Team Leader job
Aggressively hiring for the job profile of Customer Support Team Leader for 20 open positions at Jaipur in Mansrowar locality.
Salary : Upto 5 LPA
💡 Quick Summary
Seeking a career-building opportunity? The Team Lead position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
