Urgent Hiring Team Leader minimum 1 year Team leader BPO voice

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction

• Manage a team of customer support agents and executives

• Resolve customer complaints and follow-up to check if an action has been taken

• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results

• Gain a comprehensive knowledge of products, services, procedures and guidelines and communicate same to all team members

• Create a supportive environment for the team to excel in

More about this Customer Support Team Leader job

Aggressively hiring for the job profile of Customer Support Team Leader for 20 open positions at Jaipur in Mansrowar locality.

Salary : Upto 5 LPA