Job Description
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Team Lead
T
TEAMPLOYER BUSINESS SERVICES LLP
Bengaluru, Karnataka
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22 hours ago
Full–time
Role : Team Lead - Operations
Shift : Night Shift
Shift Timings :
6:30 PM to 3:30 AM
7:30 PM to 4:30 PM
8:30 PM to 5:30 PM
+:30PM to 6:30 AM
US Non Voice Process
Experience : 5yrs +
Responsibilities :
1. Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards.
2. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team.
3. Develops and implements procedures to meet quality, quantity, and timeliness standards.
4. Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative.
5. Coaches' less-experienced staff in learning procedures and insurance knowledge.
6. Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions.
Competencies, Skills and Behaviors:
- Train others
- Builds team relationships
- Communicates effectively
- Demonstrates functional excellence
- Customer centric
Team Lead
T
TEAMPLOYER BUSINESS SERVICES LLP
Bengaluru, Karnataka
Apply
22 hours ago
Full–time
Role : Team Lead - Operations
Shift : Night Shift
Shift Timings :
6:30 PM to 3:30 AM
7:30 PM to 4:30 PM
8:30 PM to 5:30 PM
+:30PM to 6:30 AM
US Non Voice Process
Experience : 5yrs +
Responsibilities :
1. Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards.
2. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team.
3. Develops and implements procedures to meet quality, quantity, and timeliness standards.
4. Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative.
5. Coaches' less-experienced staff in learning procedures and insurance knowledge.
6. Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions.
Competencies, Skills and Behaviors:
- Train others
- Builds team relationships
- Communicates effectively
- Demonstrates functional excellence
- Customer centric
💡 Quick Summary
Seeking a career-building opportunity? The Team Lead position is now open for candidates interested in the Fresher Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
