Job Description
Job description
Roles and Responsibilities
Manage a team of 15-20 members
Handle AHT, Shrinkage, and Attrition.
Report to Manager Operations.
To handle call flow.
To handle escalation calls.
Desired Candidate Profile
The candidate must be a graduate with 6 months to 1 year of experience in any sales process.
Previous BPO voice experience is a must (preferably from the BFSI domain)
Minimum 6 months of experience as Team Leader in a contact center/Call Centre/BPO Voice Process.
Perks and Benefits
3lakhs to 4.3 lakhs.
Email CV to lavanya.ramanjaneyulu@3i-infotechbpo.com( with Team Leader in the subject and explanation in the cover letter.)
Message on WhatsApp :
Roles and Responsibilities
Manage a team of 15-20 members
Handle AHT, Shrinkage, and Attrition.
Report to Manager Operations.
To handle call flow.
To handle escalation calls.
Desired Candidate Profile
The candidate must be a graduate with 6 months to 1 year of experience in any sales process.
Previous BPO voice experience is a must (preferably from the BFSI domain)
Minimum 6 months of experience as Team Leader in a contact center/Call Centre/BPO Voice Process.
Perks and Benefits
3lakhs to 4.3 lakhs.
Email CV to lavanya.ramanjaneyulu@3i-infotechbpo.com( with Team Leader in the subject and explanation in the cover letter.)
Message on WhatsApp :
💡 Quick Summary
Seeking a career-building opportunity? The Team Lead| BPO Domain position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
