Team Lead - Guest Services

💰 $3,200 - $5,120 (Est.) 📍 New York City

Job Description

$18.60 / hour

REQUIREMENT:
Candidates must be a minimum age of 18 year old
Candidates must be available to work Full-Time and have open availability.

Joining our Canada’s Wonderland team means you’ll provide guests with exceptional service when they visit the park.

You’ll also…
Open and close the front gate and phone room areas with the leadership team.
Coordinate with guests and departments to resolve guest issues.
Promote a positive environment for guests and associates.
Assist with attractions accessibility program.
Motivate, mentor, and manage the performance of Guest Services Associates.
Ensure all guest phone calls/emails are answered effectively and in a timely manner.
Have other opportunities to learn and expand your knowledge.
Some of our amazing perks and benefits:
FREE Admission to Canada’s Wonderland and other parks!
Earn promotional tickets for friends & family!
20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food.
FREE and/or discounted admission to many Ontario attractions.
Work with a diverse team in a fun environment.
Employee events with RIDES, GAMES, and FREE FOOD!

Responsibilities:
Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

Make our guests happy by delivering amazing experiences and helping them create lifelong memories
Interact with different people of all ages and backgrounds
Gain skills, knowledge, and experience that will benefit in your future

Qualifications:
You!
Experience and confidence in resolving difficult guest situations.
Individuals who are cheerful and courteous with superior communication skills.
People who love helping others and support the needs of guests and employees.
Individuals with a passion and excitement about Canada’s Wonderland.
Must be available to work full-time hours starting in May
Availability that includes working flexible shifts on days, weekends, and holidays.
 

💡 Quick Summary

Seeking a career-building opportunity? The Team Lead - Guest Services position is now open for candidates interested in the Event Management Jobs sector. This role in New York City offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.

Sponsored

Job Details

Company Name: Canada's Wonderland

Frequently Asked Questions

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The expected salary for Team Lead - Guest Services in New York City is $3,200 - $5,120 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Team Lead - Guest Services is an on-site position based in New York City. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Team Lead - Guest Services. Previous experience in Event Management Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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