Job Description
Position : International Voice Process - Outbound Process
location : INDORE , Vijay Nagar
Experience : Four plus year
Day shift
NO Sales
Company Description
MAVIP Group is a rapidly growing company with offices in the USA, UAE, and India. We provide Digital Marketing, Customer Experience, Training Services, IT Services, and Process Outsourcing to customers around the world.
Responsibilities Include
• Conduct outbound calls to potential customers for Scheduling Webinars ,Corporate Meetings
• Engage the customer in conversation to explain solution features & benefits
• Follow up on leads and schedule appointments for representatives
• Ask probing questions to understand the customer's needs to qualify interest levels
• Explain about the event & help customers register for webinars/events/conferences
• Maintain & share daily reports of all calls, follow-ups, and outcomes in a timely manner
• Accurately document customer information & call notes
• Achieve daily, weekly, and monthly call-out and quality targets.
Knowledge, Skills, and Abilities
• Strong interpersonal and rapport building skills
• Ability to work in a fast-paced, deadline-driven environment
• Familiarity with CRM systems and databases Superb verbal communication
• Ability to switch your communication style on a whim
• Superb interpersonal, research, and record-keeping skills
• Ability to work independently and as part of a team
• Positive attitude, strong work ethic, and a drive to succeed
• Persuasive, result-oriented, and driven individual who loves going the extra-mile
Qualifications
• Lead Generation, Sales, and Communication skills
• Customer Service and Customer Support skills
• Excellent verbal and written communication skills in English
• Strong negotiation and persuasion skills
• Ability to work and meet targets
• Prior telemarketing experience is a plus
• Bachelor's degree in Marketing, Business Administration, or related field
location : INDORE , Vijay Nagar
Experience : Four plus year
Day shift
NO Sales
Company Description
MAVIP Group is a rapidly growing company with offices in the USA, UAE, and India. We provide Digital Marketing, Customer Experience, Training Services, IT Services, and Process Outsourcing to customers around the world.
Responsibilities Include
• Conduct outbound calls to potential customers for Scheduling Webinars ,Corporate Meetings
• Engage the customer in conversation to explain solution features & benefits
• Follow up on leads and schedule appointments for representatives
• Ask probing questions to understand the customer's needs to qualify interest levels
• Explain about the event & help customers register for webinars/events/conferences
• Maintain & share daily reports of all calls, follow-ups, and outcomes in a timely manner
• Accurately document customer information & call notes
• Achieve daily, weekly, and monthly call-out and quality targets.
Knowledge, Skills, and Abilities
• Strong interpersonal and rapport building skills
• Ability to work in a fast-paced, deadline-driven environment
• Familiarity with CRM systems and databases Superb verbal communication
• Ability to switch your communication style on a whim
• Superb interpersonal, research, and record-keeping skills
• Ability to work independently and as part of a team
• Positive attitude, strong work ethic, and a drive to succeed
• Persuasive, result-oriented, and driven individual who loves going the extra-mile
Qualifications
• Lead Generation, Sales, and Communication skills
• Customer Service and Customer Support skills
• Excellent verbal and written communication skills in English
• Strong negotiation and persuasion skills
• Ability to work and meet targets
• Prior telemarketing experience is a plus
• Bachelor's degree in Marketing, Business Administration, or related field
💡 Quick Summary
Seeking a career-building opportunity? The Team Lead International BPO | DAY Shift position is now open for candidates interested in the BPO Jobs sector. This role in Indore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
