Job Description
TEAM LEAD OPERATIONS : MUMBAI
• About Company: A global Corporation combines, we have been helping our clients to do first-class business for more than 200 years. Throughout that period, we have taken a long-term approach to client solutions providing committed, innovative and consistent advice and execution to our clients at all times. We look forward to providing our clients with first-class service over the next 200 years.
Post :- Team Leader - International Process - Customer Service
Experience :- 5+ years ( Min 1 year as Team Leader from ICC - VOICE )
Qualification :- Any Graduate
Location :- MUMBAI
SHIFT :- Rotational ( UK / US )
Job Description:
• Handle a team of 15+ members reporting to him/her
• Require excellent people management skills
• Good understanding of workflow management and backlog management
• Effective coaching & mentoring skills
• Escalation management analyze escalations & provide synopsis to clients
• Capable to provide training for the team for any new...
• About Company: A global Corporation combines, we have been helping our clients to do first-class business for more than 200 years. Throughout that period, we have taken a long-term approach to client solutions providing committed, innovative and consistent advice and execution to our clients at all times. We look forward to providing our clients with first-class service over the next 200 years.
Post :- Team Leader - International Process - Customer Service
Experience :- 5+ years ( Min 1 year as Team Leader from ICC - VOICE )
Qualification :- Any Graduate
Location :- MUMBAI
SHIFT :- Rotational ( UK / US )
Job Description:
• Handle a team of 15+ members reporting to him/her
• Require excellent people management skills
• Good understanding of workflow management and backlog management
• Effective coaching & mentoring skills
• Escalation management analyze escalations & provide synopsis to clients
• Capable to provide training for the team for any new...
💡 Quick Summary
Seeking a career-building opportunity? The Team Lead Operations | Customer Support International BPO | Mumbai position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.