Team Lead | Process Trainer BPO

Job Description Designation – Process Trainer (BPO) / Team Lead (BPO)

· Shift – Rotational shift

· Qualification –Graduate

· Location: Jaipur · Immediate Joiner

Must have:

· 2+ years of experience in International BPO operations as a Process trainer or as Team Lead.

· Should have handed class room training floor coaching call auditing.

· Training upskilling and managing training calendar for large batches.

· Understanding training needs and requirements.

· Monitor and measure effectiveness of all training

· Should be flexible working in rotational Shifts.

· Only Immediate joiners up to a notice of 30 days preferred.

· Candidate with Excellent Communication skills required.

· Candidate with at least 1 year International BPO experience as a Process Trainer or as Team Lead.

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹500,000.00 per month

Schedule:

Rotational shift
Supplemental pay types:

Performance bonus
Shift allowance
COVID-1+ considerations:
yes

Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:

Team lead BPO: 1 year (Preferred)
Process Trainer: 1 year (Preferred)