Team Lead

Team Lead Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Working Flexibly We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager. Introduction: Provide End to End dedicated and robust specialist KYC expertise throughout the Onboarding and Refresh Process. Using expert KYC knowledge, communication and problem solving skills to analyse KYC information, that has been provided by Clients or sourced from the public domain, for a broad range of Business Banking/ Corporate Clients, including a wide variety of specialist industry sectors and various unique/bespoke projects. Provide decisions based on analysis done on the KYC submitted against client response/public domains & challenge when required. To manage as an individual contributor when required work with large and diverse team of Process Associates working towards pre-defined targets Manage day-to-day activities of self /team and ensure compliance to procedures and policy guidelines, encourage and motivate self/advisors, continue to develop skill sets and manage personal development goals. Assist the Operations Manager in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership What will you be doing Take responsibility for maintaining a high standard of accuracy during all stages of the Client review, working towards right first time objectives, taking ownership to resolve issues that may threaten remediation and refresh cycle timelines or Client satisfaction. Proactively working towards deadlines to resolve complex and high priority cases and utilising strong communication skills to interact professionally with external and internal stakeholders. Support the Relationship Team throughout