Team Lead - Venue Maintenance & Warehouse Operations

Full job description

What the role is all about:

The Team Lead Venue Maintenance and Warehouse Operations is responsible for leading and training the Venue Maintenance Team in both spring/summer and winter tasks, as well as overseeing warehouse operations. This role ensures the cleanliness and maintenance of park grounds, manages inventory and deliveries, and supports multi-departmental needs.

We are Safe

We are Welcoming

We are Inspiring

And we are Innovative

What you will be doing:

Provide leadership, training, and ongoing development to the Venue Maintenance and Warehouse teams to ensure high performance, team cohesion, and accountability.

Manage the cleanliness and upkeep of the entire park’s exterior, including the ski hill, AIC, and parking lots, ensuring a safe and welcoming environment for guests and staff

Develop and implement maintenance schedules for outdoor garbage management, seasonal landscaping, and grounds upkeep to maintain consistent standards of cleanliness and aesthetics

Lead proactive initiatives to keep the park free of debris and litter, promoting environmental stewardship and public safety

Manage all landscaping operations across park grounds and venues, including turf care, tree and shrub maintenance, and seasonal planting of flowers

Oversee the maintenance and presentation of park pageantry such as banners, flags, and other visual elements, ensuring they reflect the organization’s brand and standards

Coordinate with internal departments and external partners to provide logistical support during events, traffic control, and special deliveries, ensuring seamless operations

Lead winter operations, including snow and ice management, ensuring walkways and parking lots are safe and accessible through strategic planning and responsive action

Respond to and resolve snow and ice-related issues, coordinating team deployment and documenting actions taken

Ensure accurate and timely documentation of daily tasks and safety procedures in eCompliance, promoting a culture of transparency and accountability

Manage supply chain logistics, including ordering supplies, tracking inventory, and ensuring warehouse organization and cleanliness.

Collaborate cross-departmentally to address ongoing operational needs, enhance service delivery, and support event execution

Lead mail distribution and ensure timely communication flow within the organization

Support workforce planning and performance management, including recruitment, onboarding, budget review, and the development and auditing of training documentation

Take initiative on special projects and perform additional leadership duties as assigned to support overall park operations and strategic goals

Other tasks as assigned

What you bring:

Proven experience in venue maintenance, groundskeeping, and/or warehouse operations.

Minimum 3 years in a leadership role, with demonstrated ability to lead teams and drive results.

Strong organizational, communication, and problem-solving skills.

Ability to effectively prioritize and manage multiple projects and operational tasks in a fast-paced environment.

Forklift certification required

Work Conditions:

Must be comfortable working outdoors year-round, including in extreme weather conditions (heat, cold, snow, rain).

Frequently required to lift, carry, push, or pull materials and equipment weighing 20 lbs or more.

Physical stamina and mobility necessary to navigate large outdoor spaces, uneven terrain, and venue infrastructure.

What We Can Offer You:

If an unforgettable experience working alongside an amazing team wasn’t enough, as a WinSport Team Member you also receive the added benefits of:

Free Park passes

Free parking

Reciprocals at other ski resorts

Food, beverage, retail and program discounts

Access to our world-class gym facility.

We also provide a culture where we value and take care of our people. We have a robust workplace wellness program that supports the physical, emotional, social and financial wellness of our team members.

WinSport provides an engaging, team-focused environment with an in-house leadership development program for all leaders, workplace wellness program for all team members mental health training and awareness initiatives, first hand view into many world-class sporting events access to world-class competitions and events.