Team Leader

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australian government

Sydney NSW

50 km


Remote
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australian government jobs in Sydney NSW
800+ jobs

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Team Leader
Serco
3.4
3.4 out of 5 stars
Sydney NSW 2000•Remote
 
Profile insights
Here’s how the job qualifications align with your profile.
Skills

Leadership

Communication skills
 
Job details
Here’s how the job details align with your profile.
Job type

Permanent

Full-time
 
Benefits
Pulled from the full job description
Employee assistance program
Employee rewards program
Work from home
 
Full job description
Lead & grow a high-performing team delivering exceptional customer service
Make a real impact on the lives of people living with disabilities
Enjoy full remote flexibility to support your lifestyle, preferences, or disability

The Opportunity

Join our team and represent a Federal Government agency that provides essential services and supports to over 600,000 Australians living with a disability.

Reporting to the Operations Manager, you’ll motivate, lead and develop a team of 15 Customer Contact Officers (CCOs) delivering essential services to the Australian community. You’ll drive operational efficiency, foster a positive culture, and ensure exceptional customer experiences. Drawing on your proven record of managing performance, particularly in a contact centre environment, you’ll motivate, guide, and develop your team to consistently excel.