Team Leader
Job details
Job type
Full-time
Location
Sydney NSW 2000
Full job description
Additional Information
Job Number25109649
Job CategoryFood and Beverage & Culinary
LocationPier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
At Pier One Sydney Harbour, we don’t just serve food and drinks—we craft unforgettable experiences that feel uniquely Sydney. From golden hour cocktails to mind-blowing service, every moment is a chance to surprise and delight.
We are seeking a passionate and experienced Team Leader to join our dynamic team. This role oversees operations across our Banquets department . You’ll play a key role in delivering exceptional guest experiences, supporting daily operations, and driving team performance.
Key Responsibilities
Guest Experience & Service Excellence
Ensure efficient, friendly, and professional beverage service across all outlets
Deliver memorable guest experiences that exceed expectations
Recognize and cater to VIP and regular guests’ preferences
Maintain high standards of cleanliness, hygiene, and presentation
Operational Leadership
Supervise daily restaurant and function operations
Assist with menu planning and cost control
Support servers and hosts during peak periods
Maintain compliance with RSA and liquor licensing guidelines
Team Development
Identify training needs and implement development plans
Ensure staff are knowledgeable in beverage and wine offerings
Foster a collaborative and high-performing team environment
Financial & Inventory Management
Monitor and maintain beverage costs within budget
Conduct regular stocktakes and manage breakage reporting
Ensure accurate billing and adherence to hotel procedures
What We’re Looking For
Leadership & Execution
Professional demeanor with strong problem-solving skills
Ability to adapt under pressure and lead by example
Results-driven with a focus on team success
Relationship Building
Strong interpersonal skills to build trust with guests and colleagues
Experience in banquet and event service operations is a plus
Core Competencies
Basic computer literacy
Strong numerical and communication skills
RSA certification (current and compliant)
Why Join Us?
Benefits, Perks & Rewards:
Help guests live Sydney—not just visit it.
Free delicious duty meals including one free barista coffee a day!
Numerous Activations and events to connect with your colleagues
Free dry cleaning for all your work clothes
Exclusive associate discounts on Food & Beverage and Hotel rooms (including all proprieties within Marriott International) for you, your family and friends
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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