Team leader

JOB DESCRIPTION :- TEAM LEADER

For Team Leader- Voice Process:

Required Experience- 1 yrs minimum in BPO

For Team Leader- Non Voice Process:

Required Experience- 1 yrs minimum in BPO

Job Location- Jaipur II Salary- Upto 3.5 LPA

Education & Qualification:-Graduates & Undergraduates can Apply

Responsibilities:-

· Must have excellent product knowledge

· Should have the maturity and experience to manage his/her team members and serve as a strong second line

· Should have the required expertise and analytical skills to provide strategic process improvement inputs - (operational excellence)

· Ownership on Quality performance of delivery

· Should be open to work 24/7

· Attrition ,Shrinkage & Absenteeism management & ownership for control

· To own, drive and develop the team members for being effective in their role

· Need to work towards enhancing the customer experience and overall service delivery

· Meeting client expectation and process metric

.Candidate should be flexible with Rotational Shifts & 6 days working culture.

Job Type: Full-time

Salary: ₹28,000.00 - ₹32,000.00 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Day shift
Rotational shift
Supplemental pay types:

Performance bonus
Yearly bonus
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

1 year of total work (Required)
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