Team Leader | Administration

WHAT YOU'LL DO
• He/she will be responsible for day-to-day functions of administration department, security, technical equipment’s, and liaison with government bodies.
• Responsible for housekeeping and fire-fighting activities in the organization.
• Handling back- office operation for establishing new system and processes in the office, including energy conservation methods.
• Communicates effectively via telephone, e-mail, and in person with all levels of BCG staff, clients, and guests.
• Oversee Cafeteria & Pantry operations, lead employee engagement activities & Initiatives
• Carry out PPM routines as per the schedule and review checklists and technical audits for all installations at periodical intervals.
• To ensure upkeep of Pantry equipment & reprographic equipment at all times and take necessary action
• Plan take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and civil works pertaining to the facility.
• Periodically inspect the logbooks, checklists and PPM schedules for a better management of engineering systems.
• Responsible for development of all maintenance related schedules and shutdowns in consultation with Site lead / OEMs.
• Liaising with government and regulatory bodies like Local Government Agencies for obtaining necessary sanctions approvals and ensuring smooth working condition in premises.
• Liaising with building management, contractors and interiors for the same.
• Interacting with different department for executing the maintenance of all equipment in the organization and enhancing the overall efficiency.
• Preparing and supervising maintenance of statutory records.
• Orders and receives invoices, distributes according cost center.
• Takes care of other back-up functions as needed.
• Responsible for office maintenance (replacements, repairs, etc.)
• Track vendor payments ensuring timely billing for all service partners.
• Generate MIS for operations.
• Issuance of Access Cards & maintenance of access control systems.
• Collaborates in various administrative tasks as required.
• Store Management- maintenance / issuance of items, stock take etc.

YOU'RE GOOD AT
• Excellent customer service orientation; responds to requests with a sense of urgency.
• Displays tact, patience, and the ability to handle stressful situations.
• Demonstrates competence and character that inspires trust.
• Independently and proactively communicates issues, priorities, and objectives.
• Attention to detail, well organized, and able to set priorities.
• Reliable and cooperative team player; displays consideration and respect for others.
• Ability to respect all BCG information as personal and confidential.
• Ability to recognize technical limitations and surface issues to appropriate parties.
• Ability to anticipate, identify and solve critical problems.
• Ability to work independently in absence of daily supervision, exercising sound judgment and initiative.
• Ability to learn out of mistakes

YOU BRING (EXPERIENCE & QUALIFICATIONS)
• BA/MA/PG Diploma graduate with 8+ years of relevant experience in Facilities Management, Administration and Office Management.
• Use of MS Office and basic knowledge of corresponding software applications, especially outlook.
• Demonstrated ability in the following areas :-
- Superior confidence in handling internal customers
- Should be Dynamic with Superior communication skills
- Ability to handle matters with extreme tact and confidentiality
- Organization capabilities
- Prioritization of multiple tasks
- Advanced English language skills (written and verbal)

YOU'LL WORK WITH

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs