Job Description
Previous supervisory or leadership experience in a retail environment is highly desirable.
Strong customer service orientation and a proven track record of delivering excellent customer experiences.
Exceptional communication and interpersonal skills to effectively lead and motivate a diverse team.
Solid understanding of retail operations, including sales techniques, inventory management, merchandising principles, and Health and Safety policies.
Confidence to take on leadership duties, supervise, coach, and build trust within the team. Demonstrates excellence in customer service, adaptability, flexibility, time management, problem-solving abilities, attention to detail, and a passion for promoting safe work practices.
Physically fit and can work in a fast-paced environment when needed.
Technical Skills:
Proficiency in basic software systems (Excel, Word, communication platforms) and experience with rostering.
Basic Understanding of health, safety, and wellness practices within the retail industry.
Scope of the role includes key holder responsibilities, direct management of a team of 12-15 reports, and engagement with the Store Manager on financial focus points and the wider business strategy.
We are seeking dedicated individuals to join our team, and flexibility is key to this role. Our dynamic work environment demands that our employees are adaptable and responsive to the needs of the business. We require candidates who can commit to a flexible schedule that covers all seven days of the week.At Mitre 10, we prioritise collaboration, innovation, and exceptional customer service. Join our team and contribute to our culture of excellence as we inspire our customers with outstanding retail experiences.
Apply now with your resume outlining your qualifications and interest in the role of Team Leader.
Show less
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Retail
Strong customer service orientation and a proven track record of delivering excellent customer experiences.
Exceptional communication and interpersonal skills to effectively lead and motivate a diverse team.
Solid understanding of retail operations, including sales techniques, inventory management, merchandising principles, and Health and Safety policies.
Confidence to take on leadership duties, supervise, coach, and build trust within the team. Demonstrates excellence in customer service, adaptability, flexibility, time management, problem-solving abilities, attention to detail, and a passion for promoting safe work practices.
Physically fit and can work in a fast-paced environment when needed.
Technical Skills:
Proficiency in basic software systems (Excel, Word, communication platforms) and experience with rostering.
Basic Understanding of health, safety, and wellness practices within the retail industry.
Scope of the role includes key holder responsibilities, direct management of a team of 12-15 reports, and engagement with the Store Manager on financial focus points and the wider business strategy.
We are seeking dedicated individuals to join our team, and flexibility is key to this role. Our dynamic work environment demands that our employees are adaptable and responsive to the needs of the business. We require candidates who can commit to a flexible schedule that covers all seven days of the week.At Mitre 10, we prioritise collaboration, innovation, and exceptional customer service. Join our team and contribute to our culture of excellence as we inspire our customers with outstanding retail experiences.
Apply now with your resume outlining your qualifications and interest in the role of Team Leader.
Show less
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Retail
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader position is now open for candidates interested in the BPO Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
