Job Description
Contract : Full Time
Job Title : Team Leader (OPS)
Department Project / Client : Operations
Location : Bangalore
Reports to : Unit Head
Grade : II
Travel Requirements : No bank Digital Assist- Team is a unit which handles valuable customers of Bank. Team Leader is
responsible to lead a team of 15-16 DSO's under him to over deliver on Business goals. This unit is
responsible for the entire life cycle management of these customers starting from bringing them
into the fold of Relationship Management, provide regular servicing / resolution of queries and
issues and also cross sell of other products as per customer need thru Digital Channels.
ï'· Client outreach- Manage the portfolio through client outreach and continuous monitoring of
client relationship including product, portfolio and banking needs.
ï'· Relationship Management- To develop and strengthen customer relationships through
effective relationship management in accordance with the business goals.
Job Title : Team Leader (OPS)
Department Project / Client : Operations
Location : Bangalore
Job Title : Team Leader (OPS)
Department Project / Client : Operations
Location : Bangalore
Reports to : Unit Head
Grade : II
Travel Requirements : No bank Digital Assist- Team is a unit which handles valuable customers of Bank. Team Leader is
responsible to lead a team of 15-16 DSO's under him to over deliver on Business goals. This unit is
responsible for the entire life cycle management of these customers starting from bringing them
into the fold of Relationship Management, provide regular servicing / resolution of queries and
issues and also cross sell of other products as per customer need thru Digital Channels.
ï'· Client outreach- Manage the portfolio through client outreach and continuous monitoring of
client relationship including product, portfolio and banking needs.
ï'· Relationship Management- To develop and strengthen customer relationships through
effective relationship management in accordance with the business goals.
Job Title : Team Leader (OPS)
Department Project / Client : Operations
Location : Bangalore
💡 Quick Summary
Seeking a career-building opportunity? The team leader banking position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
