Job Description
Team Leading exp of atleast 2 yr in customer Support, team size taken care of : 20-25 associates, taking care of AHT, C SAT, Team Management, attrition handling, Good Comm skills , Versant Certification (5), open for 247
• Should be able to converse well in both English and Hindi. Have excellent writing skills.
• Customer centricity
• Listening skills
• Domain Knowledge
• Analytical skills
• Decision making abilities
• Should be flexible to work in shifts and rotational Offs.
• 7 Days operational window, with 6 Day Work Week and rotational shifts.
• Strictly no leaves during training
• Good Typing skills 30 WPM with 85 Accuracy.
• Gender Mix 60 Male: 40% Female (Considering rotational shifts)
• Should be able to converse well in both English and Hindi. Have excellent writing skills.
• Customer centricity
• Listening skills
• Domain Knowledge
• Analytical skills
• Decision making abilities
• Should be flexible to work in shifts and rotational Offs.
• 7 Days operational window, with 6 Day Work Week and rotational shifts.
• Strictly no leaves during training
• Good Typing skills 30 WPM with 85 Accuracy.
• Gender Mix 60 Male: 40% Female (Considering rotational shifts)
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader BPO position is now open for candidates interested in the BPO Jobs sector. This role in Indore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
