Job Description
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Team Leader - BPO
Hemocean Outsourcing
Mumbai, Maharashtra
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11 hours ago
Full–time
Company Overview
Hemocean outsourcing company specializes in training and placement services, offering top to bottom positions with great packages. Operating year-round to connect graduates with companies in the Staffing & Recruiting industry.
Job Overview
Team Leader - BPO role at Hemocean Outsourcing in Jabalpur, Madhya Pradesh. Salary range: Competitive. Employee count: 2-10. Junior position: 1-3 years experience required.
Qualifications and Skills
• 1. 1-3 years of experience in BPO or related field
• 2. Strong leadership and communication skills
• 3. Ability to multitask and prioritize tasks effectively
• 4. Proficient in MS Office and CRM software
• 5. Problem-solving and decision-making abilities
Roles and Responsibilities
• 1. Supervise and lead a team of BPO agents to achieve performance targets
• 2. Monitor team performance and provide constructive feedback for improvement
• 3. Handle escalations from both customers and team members
• 4. Ensure compliance with company policies and procedures
• 5. Assist in the recruitment and training of new team members
Original job Team Leader - BPO posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
Team Leader - BPO
Hemocean Outsourcing
Mumbai, Maharashtra
Apply
11 hours ago
Full–time
Company Overview
Hemocean outsourcing company specializes in training and placement services, offering top to bottom positions with great packages. Operating year-round to connect graduates with companies in the Staffing & Recruiting industry.
Job Overview
Team Leader - BPO role at Hemocean Outsourcing in Jabalpur, Madhya Pradesh. Salary range: Competitive. Employee count: 2-10. Junior position: 1-3 years experience required.
Qualifications and Skills
• 1. 1-3 years of experience in BPO or related field
• 2. Strong leadership and communication skills
• 3. Ability to multitask and prioritize tasks effectively
• 4. Proficient in MS Office and CRM software
• 5. Problem-solving and decision-making abilities
Roles and Responsibilities
• 1. Supervise and lead a team of BPO agents to achieve performance targets
• 2. Monitor team performance and provide constructive feedback for improvement
• 3. Handle escalations from both customers and team members
• 4. Ensure compliance with company policies and procedures
• 5. Assist in the recruitment and training of new team members
Original job Team Leader - BPO posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader | BPO position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
