Job description
Company OverviewDr. Haror's Wellness believes in the power of self-love to transform beauty and life. Experience advanced dermatology services and LoveYourself. With 51-200 employees, the company is in the Health, Wellness & Fitness industry.Job OverviewMid-Level: 4 to 6 years of experience, Full-Time position in Delhi, Greater kailash 1.Qualifications and SkillsExperience in team leadership and call centre operationsProficiency in Microsoft Excel for data analysis and reportingStrong skills in tele sales and pre sales techniquesAbility to effectively manage a team and drive performanceExcellent communication and interpersonal skillsRoles and ResponsibilitiesLead and manage a team of call centre agents to achieve performance targetsProvide coaching and mentorship to team members for professional developmentMonitor call centre metrics and analyze data to improve operational efficiencyCollaborate with other departments to ensure seamless communication and workflowHandle escalated customer queries and complaints effectivelyInterested candidate may drop your CV at 9958741184.