Job Description
Team Leader, Cash Operations
Standard Chartered Bank
Chennai, Tamil Nadu
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18 hours agoFull–time
Team Leader, Cash Operations-()
Job
:Operations
Primary Location
:Asia-India-Chennai
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:06/Sep/2026, 2:55:34 AM
Unposting Date
:13/Sep/2026, 6:5+:00 PM Role Responsibilities
To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i.e., Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM).
To discharge operational duties of the Cash Management Operations i.e., Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met.
To perform specific duties as instructed by the team manager in accordance with the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set.
To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients.
To implement quality initiatives and activities of the division in accordance with the Group's Quality System.
Strategy
• Manage teams in building a stronger relationship with our clients and customers.
• Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network.
• To accelerate new generation of leaders.
• Manage all initiatives to get more fit and flexible in the way we work.
• Focus on proving that we are here for good.
Business
• Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon.
• Initiating & implementing service quality initiatives
• Uphold the values of the Group and company at all times.
Processes
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader| Cash Operations position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
