Job Description
A
Aviation Indeed
Airline BPO - International Voice Process
Aviation Indeed • अहमदाबाद, Gujarat • Shine के ज़रिए
फ़ुल-टाइम
किसी डिग्री का ज़िक्र नहीं है
आवेदन करें: Shine
काम का वर्णन
As an airline customer service representative, your role involves responding to customer inquiries through phone, email, and web chat. You will be responsible for selling, up-selling, and cross-selling products and services to customers. Additionally, you will handle new reservations, ticket modifications, refunds, and fare calculations. Your main goal is to ensure customer satisfaction by providi...
इस लिस्टिंग की शिकायत करें
I
IBT: No. 1 BPO Company in Middle East
team Leader - Customer Support
IBT: No. 1 BPO Company in Middle East • Ahmedabad, Gujarat • Via Jobrapido.com
1 day ago
full-time
No degree mentioned
Send applications directly to Jobrapido.com
Description of work
We are seeking a highly motivated and performance-driven Team Leader to guide, support and manage a team of customer service representatives. The ideal candidate will play a key role in delivering exceptional service standards, driving team performance and fostering a positive work environment
Eligibility Criteria:
Strong performance history as TL in BPO company.
Key Responsibilities:
• Team Supervision
• Performance Management
• Training & Development
• Reporting & Analysis
• Customer Experience
• Conflict Resolution
• Engagement & Motivation
• Process Adherence
• Qualifications
• Proven experience in management and leadership roles within a customer service environment
• Strong supervisory skills with a focus on performance management
• Excellent communication skills in English
• Ability to analyze customer service metrics and implement improvements
• Multilingual capabilities are highly desirable
• Demonstrated ability to motivate and develop team members effectively
Job Types:
Full-time, Permanent
Experience:
Team Lead: 2 years (Required)
BPO Company: 2 years (Required)
Work Location: Work from office
Aviation Indeed
Airline BPO - International Voice Process
Aviation Indeed • अहमदाबाद, Gujarat • Shine के ज़रिए
फ़ुल-टाइम
किसी डिग्री का ज़िक्र नहीं है
आवेदन करें: Shine
काम का वर्णन
As an airline customer service representative, your role involves responding to customer inquiries through phone, email, and web chat. You will be responsible for selling, up-selling, and cross-selling products and services to customers. Additionally, you will handle new reservations, ticket modifications, refunds, and fare calculations. Your main goal is to ensure customer satisfaction by providi...
इस लिस्टिंग की शिकायत करें
I
IBT: No. 1 BPO Company in Middle East
team Leader - Customer Support
IBT: No. 1 BPO Company in Middle East • Ahmedabad, Gujarat • Via Jobrapido.com
1 day ago
full-time
No degree mentioned
Send applications directly to Jobrapido.com
Description of work
We are seeking a highly motivated and performance-driven Team Leader to guide, support and manage a team of customer service representatives. The ideal candidate will play a key role in delivering exceptional service standards, driving team performance and fostering a positive work environment
Eligibility Criteria:
Strong performance history as TL in BPO company.
Key Responsibilities:
• Team Supervision
• Performance Management
• Training & Development
• Reporting & Analysis
• Customer Experience
• Conflict Resolution
• Engagement & Motivation
• Process Adherence
• Qualifications
• Proven experience in management and leadership roles within a customer service environment
• Strong supervisory skills with a focus on performance management
• Excellent communication skills in English
• Ability to analyze customer service metrics and implement improvements
• Multilingual capabilities are highly desirable
• Demonstrated ability to motivate and develop team members effectively
Job Types:
Full-time, Permanent
Experience:
Team Lead: 2 years (Required)
BPO Company: 2 years (Required)
Work Location: Work from office
💡 Quick Summary
Seeking a career-building opportunity? The team Leader - Customer Support position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
