Job Description
We’re Hiring: Team Lead – BPO Operations (Bangalore)
Lead a high-performing team and drive operational excellence in a fast-paced environment!
Key Responsibilities:
✔ Manage daily operations and ensure process compliance
✔ Monitor and improve key metrics: Attrition, AHT, Shrinkage, CSAT
✔ Coach and mentor team members for performance improvement
✔ Collaborate with stakeholders to meet business goals
What We’re Looking For:
✅ Any Graduate
✅ Immediate Joiner
✅ Minimum 2–5 years BPO experience in Domestic Voice Process
✅ Strong leadership and analytical skills
✅ Expertise in managing operational KPIs (Attrition, AHT, Shrinkage, CSAT)
Details:
Location: Bangalore (Smartworks)
Shift: Mon–Sat, 10:00 AM – 7:00 PM (Sunday off)
Salary: up to ₹4,50,000
Work from office
Ready to take the lead?
Apply now and grow with us!
Lead a high-performing team and drive operational excellence in a fast-paced environment!
Key Responsibilities:
✔ Manage daily operations and ensure process compliance
✔ Monitor and improve key metrics: Attrition, AHT, Shrinkage, CSAT
✔ Coach and mentor team members for performance improvement
✔ Collaborate with stakeholders to meet business goals
What We’re Looking For:
✅ Any Graduate
✅ Immediate Joiner
✅ Minimum 2–5 years BPO experience in Domestic Voice Process
✅ Strong leadership and analytical skills
✅ Expertise in managing operational KPIs (Attrition, AHT, Shrinkage, CSAT)
Details:
Location: Bangalore (Smartworks)
Shift: Mon–Sat, 10:00 AM – 7:00 PM (Sunday off)
Salary: up to ₹4,50,000
Work from office
Ready to take the lead?
Apply now and grow with us!
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader- Domestic Voice process position is now open for candidates interested in the BPO Jobs sector. This role in Ajmer offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.