Job Description
Team Leader- Domestic Voice process (Ahmedabad)
TP β’ Ahmedabad, Gujarat β’ via Jobrapido.com
10 hours ago
Fullβtime
No Degree Mentioned
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Job description
π Weβre Hiring: Team Lead β BPO Operations (Bangalore)
Lead a high-performing team and drive operational excellence in a fast-paced workplace!
Key Responsibilities:
β Manage daily operations and ensure process compliance
β Monitor and improve key metrics: Attrition, AHT, Shrinkage, CSAT
β Coach and mentor team members for performance improvement
β Collaborate with stakeholders to meet business goals
What Weβre Looking For:
β Any Graduate
β Immediate Joiner
β Minimum 2β5 years BPO experience in Domestic Voice Process
β Strong leadership and analytical skills
β Expertise in managing operational KPIs (Attrition, AHT, Shrinkage, CSAT)
Details:
π Location: Bangalore (Smartworks)
π Shift: MonβSat, 10:00 AM β 7:00 PM (Sunday off)
π° Salary: up to βΉ4,50,000
π’ Work from office
π‘ Quick Summary
Seeking a career-building opportunity? The Team Leader- Domestic Voice process (Ahmedabad) position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.