Job Description
Lead a high-performing team and drive operational excellence in a fast-paced environment!
Key Responsibilities :
• Manage daily operations and ensure process compliance
• Monitor and improve key metrics : Attrition, AHT, Shrinkage, CSAT
• Coach and mentor team members for performance improvement
• Collaborate with stakeholders to meet business goals
What We’re Looking For :
✅ Any Graduate
✅ Immediate Joiner
✅ Minimum 2–5 years BPO experience in Domestic Voice Process
✅ Strong leadership and analytical skills
✅ Expertise in managing operational KPIs (Attrition, AHT, Shrinkage, CSAT)
Details :
📍 Location : Bangalore (Smartworks)
🕙 Shift : Mon–Sat, 10 : 00 AM – 7 : 00 PM (Sunday off)
💰 Salary : up to ₹4,50,000
🏢 Work from office
Ready to take the lead? Apply now and grow with us!
Key Responsibilities :
• Manage daily operations and ensure process compliance
• Monitor and improve key metrics : Attrition, AHT, Shrinkage, CSAT
• Coach and mentor team members for performance improvement
• Collaborate with stakeholders to meet business goals
What We’re Looking For :
✅ Any Graduate
✅ Immediate Joiner
✅ Minimum 2–5 years BPO experience in Domestic Voice Process
✅ Strong leadership and analytical skills
✅ Expertise in managing operational KPIs (Attrition, AHT, Shrinkage, CSAT)
Details :
📍 Location : Bangalore (Smartworks)
🕙 Shift : Mon–Sat, 10 : 00 AM – 7 : 00 PM (Sunday off)
💰 Salary : up to ₹4,50,000
🏢 Work from office
Ready to take the lead? Apply now and grow with us!
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader- Domestic Voice process position is now open for candidates interested in the BPO Jobs sector. This role in Alwar offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
