Job Description
Job Purpose
This position is responsible for providing prompt and professional F&B service to Hotel's guests.
Primary Responsibilities
Outlet Operation
+ Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
+ Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
+ Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
+ Take food and beverage orders according to guest's requirements and preferences
+ Deliver food & beverage services in accordance to departmental standards and procedures
+ Ensure that all food & beverage are served according to service standard
+ Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
+ Try to remember individual patron's names and their preferences to extend a personalized service
+ Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
+ Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
+ Handle guests' complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
+ Supervise and assist in assigned work station's activities and oversee the operation of outlet in the absence of management
+ Assist other Food & Beverage outlets with their operations during peak times or when required
Other Responsibilities
+ Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
+ Be well versed in hotel fire & life safety/emergency procedures
+ Attend all briefings, meetings and trainings as assigned by management
+ Report for duty on time wearing clean and complete uniform at all times
+ Maintain a high standard of personal appearance and hygiene at all times
+ Perform other reasonable duties assigned by the Management of the Hotel
This position is responsible for providing prompt and professional F&B service to Hotel's guests.
Primary Responsibilities
Outlet Operation
+ Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
+ Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
+ Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
+ Take food and beverage orders according to guest's requirements and preferences
+ Deliver food & beverage services in accordance to departmental standards and procedures
+ Ensure that all food & beverage are served according to service standard
+ Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
+ Try to remember individual patron's names and their preferences to extend a personalized service
+ Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
+ Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
+ Handle guests' complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
+ Supervise and assist in assigned work station's activities and oversee the operation of outlet in the absence of management
+ Assist other Food & Beverage outlets with their operations during peak times or when required
Other Responsibilities
+ Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
+ Be well versed in hotel fire & life safety/emergency procedures
+ Attend all briefings, meetings and trainings as assigned by management
+ Report for duty on time wearing clean and complete uniform at all times
+ Maintain a high standard of personal appearance and hygiene at all times
+ Perform other reasonable duties assigned by the Management of the Hotel
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader | FB Service position is now open for candidates interested in the Fresher Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.