Team Leader | Housekeeping

Key Responsibilities:Expirence : 3 to 5 yearsHousekeeping PlanningPlan & coordinate the activities of the room attendants.Maintain pantries with par stock of linen, cleaning supplies and guest request items.People ManagementEstablish and maintain seamless co-ordination & co-operation with all departments of ibis, Mumbai Airport to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner.Provide effective support to the team to enable them to provide a range of effective and efficient services.Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.Inform the Executive Housekeeper about any damage or theft.Supervise and coordinate pest control, schedules in rooms.Prepare requisitions for all stocks required for the floor i.e. amenities, linen, cleaning supplies and material.Conduct on-going training and coach all the employees and ensure to maintain records.Supervise daily super cleaning and periodical cleaning of rooms. Conduct briefing for Housekeeping attendants.Ensure Housekeeping attendants maintain their equipment.All lost and found articles are reported immediately to the coordinator.Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction