Job Description
Team Lead Operations - US/UK Tech Support - Voice - Permanent WFH
We are looking for a Team Lead Operations for our company.
You must have:
· 4 - 5 yr Exp in International Tech VOICE Process
· 1 yr Exp as Team Leader
· Solid & Proven Tech Support Exp
· Excellent Inbound Voice Process Exp
· Stable career profile
· Excellent English Communication
Your primary responsibilities will be:
· Manage our Tech Support Processes
· Manage the Team
· Maintain SLA
· Conduct QA
· Team Training
· Client Communication
Responsible for Service Delivery
· Salary : 4.5 – 5 LPA
· Only fixed salary - no incentives and allowance.
· 6 days working with rotational week off.
· Should have your own Laptop and Wi-Fi (no reimbursement)
Call or Whatsapp Company HR
Preethi : 810 XXXXXX
Job Types: Full-time, Permanent
Salary: ₹35,000.00 - ₹40,000.00 per month
Benefits:
• Provident Fund
• Work from home
Schedule:
• Day shift
• Fixed shift
• Night shift
• UK shift
• US shift
Experience:
• total work: 3 years (Preferred)
• Team Leader: 1 year (Preferred)
• International Voice process: 3 years (Preferred)
Speak with the employer
++1
We are looking for a Team Lead Operations for our company.
You must have:
· 4 - 5 yr Exp in International Tech VOICE Process
· 1 yr Exp as Team Leader
· Solid & Proven Tech Support Exp
· Excellent Inbound Voice Process Exp
· Stable career profile
· Excellent English Communication
Your primary responsibilities will be:
· Manage our Tech Support Processes
· Manage the Team
· Maintain SLA
· Conduct QA
· Team Training
· Client Communication
Responsible for Service Delivery
· Salary : 4.5 – 5 LPA
· Only fixed salary - no incentives and allowance.
· 6 days working with rotational week off.
· Should have your own Laptop and Wi-Fi (no reimbursement)
Call or Whatsapp Company HR
Preethi : 810 XXXXXX
Job Types: Full-time, Permanent
Salary: ₹35,000.00 - ₹40,000.00 per month
Benefits:
• Provident Fund
• Work from home
Schedule:
• Day shift
• Fixed shift
• Night shift
• UK shift
• US shift
Experience:
• total work: 3 years (Preferred)
• Team Leader: 1 year (Preferred)
• International Voice process: 3 years (Preferred)
Speak with the employer
++1
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader | International BPO position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.