Team Leader - Interpreting Workforce

Full job description

Posted: 14/07/2025

Closing Date: 28/07/2025

Job Type: Permanent - Full Time

Location: All Locations

Job Category: Interpreting

Job Description

Lead and support a passionate team of interpreters while driving meaningful impact for the Deaf community across Australia.

Are you passionate about people, communication, and community? Deaf Connect is seeking a Team Leader, Interpreting Workforce to lead and support our dedicated Auslan interpreting team. This is your opportunity to make a meaningful impact by shaping a positive interpreter experience—from onboarding and day-to-day support to professional development and well managed exits.

We’re offering a full-time, flexible opportunity based in any of our offices — Brisbane, Sydney, Melbourne, Adelaide or Perth. Our hybrid model supports balance, with core in-office days (Tuesday, Wednesday, Thursday) and flexibility to work from home on Mondays and Fridays.

About the role:

As Team Leader, you’ll work closely with senior leaders to review operations, identify opportunities, and support continuous improvement across the interpreting workforce. You'll also build strong relationships with stakeholders to strengthen service quality, drive growth, and ensure interpreters are supported, engaged, and aligned with Deaf Connect’s values.

Main responsibilities of the role include:

Leading and supervising a national interpreter workforce—ensuring smooth onboarding, performance support, and engagement

Collaborating with key leaders to enhance workforce operations and identify growth opportunities

Championing interpreter wellbeing, compliance, and scalable systems to meet community needs

Building strong relationships with stakeholders, the Deaf community, and interpreting professionals

About you:

In your application, let us know if you have these key skills and experience:

Understanding of interpreter workforce needs, including onboarding, compliance, and wellbeing

Knowledge of the Deaf community, Auslan, and Deaf culture

Strong administration skills, including payroll, compliance, and record-keeping

Confidence in managing feedback, performance conversations, and complaints

Excellent communication, relationship-building, and time management skills

Positive, flexible, and able to work independently with minimal supervision

Also let us know if you have these other great skills:

Experience working as an Auslan interpreter

About Us:

Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.

We offer an attractive benefits program including:

Salary packaging, enabling you to make huge savings on tax and maximise your pay

Flexibility regarding working arrangements

Discount membership to gyms and facilities throughout Australia

Free annual flu vaccinations

Free comprehensive online learning portal

Free financial wellness support through our default super fund