Job Description
We are looking for TEAM LEADERs for BPO Client in Pune for US Voice Customer Support / Semi Technical Support processesYou should be open to work in NIGHT SHIFTs and Work from OfficeJob Descriptiona) Manage a Team of Customer Support / Technical Support Execs. b) Manage SLA's Like AHT, CSAT, FCR etc.c) Handle Supervisory and Escalated Calls.Eligibilitya) Graduates with 5+ yrs of work experience in International Voice Porcessb) Atleast 1+ yr as a TL on Papers.c) Willing to relocate to Pune / Hyderabadd) Current CTC should not be more than 6.5 lpaIf you are interested to explore an opportunity in a reputed BPO located in Hinjewadi, Pune, please share your updated copy of resume in response to this mail to [HIDDEN TEXT]Let gets connected on Linkedin & Telegram for future opportunities Linkedin - https://www.linkedin.com/in/suneetsureka/Telegram - https://t.me/+ve4-RD-wtfg3NGNl
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader Operations position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.