Job Description
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Team Leader Phone Banking Indore
WP-Buddy
Indore, Madhya Pradesh
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20 hours agoFull–time
Job Details Share On: Team Leader Phone Banking Job Responsibilities-?Team Leader Phone banking is primarily responsible formanaging set of 8 Customer Service Associates.?Team Leaders will be responsible to driveCustomer experience (NPS),Quality , Process/Sales Performance.?Team Leaders will also provide constructive feedbackand coach Officers on a regular basis to facilitate performance improvement.?Team Leader is expected to identify Process/Productfailures, which lead to calls to Phone banking and highlighting it to concernedteams for resolution.?He is also responsible for managing daily operationalmetrics of his team members by helping CSA with customer escalations andproduct dissemination
Team Leader Phone Banking Indore
WP-Buddy
Indore, Madhya Pradesh
Apply on Post Free Job Website | Search Job For Free
20 hours agoFull–time
Job Details Share On: Team Leader Phone Banking Job Responsibilities-?Team Leader Phone banking is primarily responsible formanaging set of 8 Customer Service Associates.?Team Leaders will be responsible to driveCustomer experience (NPS),Quality , Process/Sales Performance.?Team Leaders will also provide constructive feedbackand coach Officers on a regular basis to facilitate performance improvement.?Team Leader is expected to identify Process/Productfailures, which lead to calls to Phone banking and highlighting it to concernedteams for resolution.?He is also responsible for managing daily operationalmetrics of his team members by helping CSA with customer escalations andproduct dissemination
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader Phone Banking position is now open for candidates interested in the Bank Jobs sector. This role in Indore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
