Job Description
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Team Leader, Retail Banking Operations
Standard Chartered
Chennai, Tamil Nadu
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2 hours agoFull–time
Role Responsibilities
Domain Capabilities
Product / Domain Knowledge
• Strategic perspective and full understanding of Policies, Procedures and Guidelines. Able to understand the product vis-a vis the other policies and identify any gaps to mitigate operational risks.
• To ensure to document the new guidelines /process and same should be approved by business/internal stakeholders to rollout.
• Work with stakeholders to operationalise the product offering and draw up a process flow.
• Full understanding of regulatory risks and adhere to all guidelines issued in order to have Nil observation audit report.
• Ensure the adherence to existing DOIs and provide input to DOI documented whenever new process is advised by the relevant stake holders.
• Ability to standardize and optimize processes across products/markets.
• Instinctive grasp gained out of experience of linkages between sub processes and related ability to identify gaps arising from any process change.
• Ability to evaluate processes to see if improvement is needed to meet new challenges.
• To be abreast of changes to guidelines issued by Country Regulator / Group from time to time and apply such changes to the current processes followed with reference various transactions and product offering.
• Actively provide input for process improvements and ability to sponsor automation and implementation of end state process.
• To explore automation opportunity wherever possible.
• Ability to translate process feature into system functionality.
Project Management
• Understands the basic project management concepts, able to lead a medium-d project team and able to interact with parties outside the team to pursue actions.
• Able to liaise with all stakeholders and teams working on the project in terms of following up actions and contribute when issues / concerns arise.
• Able to understand the Functional specifications / user stories and convert into business scenarios to test the application.
• Able to prepare test scripts and test cases for different process and execute the testing as end user (UAT).
• Ensures there are regular reviews, there is accountability, and that management of projects, stakeholders and suppliers are in place.
• Act as proxy to the country counterpart users and simulate their BAU process towards.
Team Leader, Retail Banking Operations
Standard Chartered
Chennai, Tamil Nadu
Apply
2 hours agoFull–time
Role Responsibilities
Domain Capabilities
Product / Domain Knowledge
• Strategic perspective and full understanding of Policies, Procedures and Guidelines. Able to understand the product vis-a vis the other policies and identify any gaps to mitigate operational risks.
• To ensure to document the new guidelines /process and same should be approved by business/internal stakeholders to rollout.
• Work with stakeholders to operationalise the product offering and draw up a process flow.
• Full understanding of regulatory risks and adhere to all guidelines issued in order to have Nil observation audit report.
• Ensure the adherence to existing DOIs and provide input to DOI documented whenever new process is advised by the relevant stake holders.
• Ability to standardize and optimize processes across products/markets.
• Instinctive grasp gained out of experience of linkages between sub processes and related ability to identify gaps arising from any process change.
• Ability to evaluate processes to see if improvement is needed to meet new challenges.
• To be abreast of changes to guidelines issued by Country Regulator / Group from time to time and apply such changes to the current processes followed with reference various transactions and product offering.
• Actively provide input for process improvements and ability to sponsor automation and implementation of end state process.
• To explore automation opportunity wherever possible.
• Ability to translate process feature into system functionality.
Project Management
• Understands the basic project management concepts, able to lead a medium-d project team and able to interact with parties outside the team to pursue actions.
• Able to liaise with all stakeholders and teams working on the project in terms of following up actions and contribute when issues / concerns arise.
• Able to understand the Functional specifications / user stories and convert into business scenarios to test the application.
• Able to prepare test scripts and test cases for different process and execute the testing as end user (UAT).
• Ensures there are regular reviews, there is accountability, and that management of projects, stakeholders and suppliers are in place.
• Act as proxy to the country counterpart users and simulate their BAU process towards.
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader| Retail Banking Operations position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.