Job Description
Day to day management of the First Line Service Desktop function: a. Ensure that the Service Desk is an excellent deliverer of Technical Service b. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the team c. Be responsible for the operational management of call assignments within the Service Desk team and to other parts of ICT Shared Service as appropriate d. Undertake a weekly review of the First Line Service Desk/technical call queues e...
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader Technical BPO for Desktop position is now open for candidates interested in the BPO Jobs sector. This role in Karnataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
