Team Leader, Transport Support

Full job description
Thriving together - mō te taiao, mō ngā tāngata.

Our environment and our people go hand-in-hand.

Do you want to help shape the future of public transport in the Bay of Plenty while building and leading a high-performing team?

This is your opportunity to step into a leadership role where your skills in people management, process improvement, and transport operations will make a real difference to the way our communities move.

Te āhuatunga a te tūranga | About the role

As Team Leader – Transport Support, you will:

Lead, coach and inspire a specialist team to deliver outstanding public transport outcomes.
Oversee work planning, resource allocation, and service delivery to ensure smooth day-to-day operations.
Drive continuous improvement through smarter systems, automation, and innovative processes.
Lead customer-focused initiatives, from accurate timetable delivery to enhancing online user experiences.
Manage and contribute to projects, contracts, and engagement activities that improve customer satisfaction and operational performance.
Build strong partnerships across council teams, contractors, government agencies, and community stakeholders.
This is a role where no two days are the same. You’ll combine leadership with hands-on delivery, ensuring operational excellence while enabling your team to grow and succeed.

Ō pūmanawa | Your skills and experience

To thrive in this role, you’ll need:

A relevant qualification (Level 6 or higher) in management, transport, business, or related field.
At least 5 years’ experience in a relevant role, with proven people leadership capability.
Strong project management and process improvement skills, including the ability to implement new systems and tools.
Advanced communication and relationship-building skills, with the confidence to engage across a wide range of stakeholders.
Commercial awareness and analytical ability to support strategic planning and decision-making.
An understanding of Te Tiriti o Waitangi principles and a commitment to inclusive leadership.
Ko wai mātou | Who we are


Toi Moana Bay of Plenty Regional Council is responsible for land, air and water as well as public transport and economic development. A major focus of our work involves looking after the environment. We manage the effects of people's use of freshwater, land, air and coastal water. However, we also have a broader responsibility with others for the economic, social and cultural well-being of the regional community.

We are a values-driven organisation, that really cares about our people. Who you are is important to us and we welcome diversity as an opportunity to grow our teams and are keen to support people of all gender identities, ages, ethnicities, ****** orientations, religions and abilities. We want Toi Moana to be a place where you bring your whole self to work.


You’ll be joining the Transport Operations team. This is a chance to take on a leadership role with real community impact. You’ll have the scope to shape how public transport services are delivered, while developing a team culture that values collaboration, innovation, and continuous improvement.

At Bay of Plenty Regional Council, we’re committed to creating connected, sustainable transport solutions. Join us and be part of delivering services that make a real difference in people’s everyday lives.

Highlights of working with us include:

Varied and challenging work.
A supportive and collaborative work environment.
Flexibility with the way you work.
A competitive remuneration and leave package, including additional paid leave over Christmas/New Year, employer paid insurance, well-being initiatives.
A commitment to supporting you grow and develop.
This role is located in Tauranga

Me pēhea te tuku tono | How to Apply

Click APPLY NOW or contact Simon Bell on 0800 884 880 for a confidential discussion.

To access a copy of Te Tūranga Mahi (Job Description) please click on the following link or copy and paste it into your web browser: https://tinyurl.com/sax6c35a

NB: To apply for this job, you must have the legal right to be able to work in New Zealand and also a current, valid driver's licence.


Applications close 5pm, Sunday 21 September 2025 and will only be accepted online.

 

New Zealand
Bay of Plenty
Tauranga Show on map Get directions