Job Description
Date Of Posting: 8th August 2026
Company Name: BPO Client in Pune / Bangalore
Domain: Operations
Location: Pune / Bangalore
Eligibility: Graduate with 5+ yrs of work experience after graduation and atleast 1 year as a TL in an International Voice based BPO
JD:
Should be open to work in NIGHT Shifts / Work from Office
RESPONSIBILITIES
Handle a team of Tech Support Execs providing Voice based Support for Internet Connectivity Issues
Manage Internal / External SLA’s
People Management
Performance Management
Handling Clients n Escalations
Should be open to work in NIGHT Shifts / Work from Office
Package ( CTC offered ): upto * lpa
Email ID: suneet@smartservicez.com
Company Name: BPO Client in Pune / Bangalore
Domain: Operations
Location: Pune / Bangalore
Eligibility: Graduate with 5+ yrs of work experience after graduation and atleast 1 year as a TL in an International Voice based BPO
JD:
Should be open to work in NIGHT Shifts / Work from Office
RESPONSIBILITIES
Handle a team of Tech Support Execs providing Voice based Support for Internet Connectivity Issues
Manage Internal / External SLA’s
People Management
Performance Management
Handling Clients n Escalations
Should be open to work in NIGHT Shifts / Work from Office
Package ( CTC offered ): upto * lpa
Email ID: suneet@smartservicez.com
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader Voice Operations - Customer Care position is now open for candidates interested in the Admin Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
