Job Description
We are looking for an experienced, self-driven and motivated Team Leader to join our team!
As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding and motivating company's teams.
Roles and Responsibilities
• Set clear team goals and KPIs
• Delegate tasks and set project deadlines
• Oversee day-to-day teams' operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Develop a well designed and motivating evaluation program
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members feedback and resolve any issues or conflicts
Desired Candidate Profile
• Minimum 1 year of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Experience with organizing training programs
• Sense of ownership and pride in your performance and its impact on the companys success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Degree in Management or training in team leading is a plus
Job Type: Full-time
Pay: ₹+,38+.3+ - ₹34,841.02 per month
Benefits:
• Cell phone reimbursement
Schedule:
• Weekend availability
Supplemental pay types:
• Performance bonus
Experience:
• total work as TL: 1 year (Required
As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding and motivating company's teams.
Roles and Responsibilities
• Set clear team goals and KPIs
• Delegate tasks and set project deadlines
• Oversee day-to-day teams' operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Develop a well designed and motivating evaluation program
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members feedback and resolve any issues or conflicts
Desired Candidate Profile
• Minimum 1 year of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Experience with organizing training programs
• Sense of ownership and pride in your performance and its impact on the companys success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Degree in Management or training in team leading is a plus
Job Type: Full-time
Pay: ₹+,38+.3+ - ₹34,841.02 per month
Benefits:
• Cell phone reimbursement
Schedule:
• Weekend availability
Supplemental pay types:
• Performance bonus
Experience:
• total work as TL: 1 year (Required
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader|BPO|Call Center| operations position is now open for candidates interested in the BPO Jobs sector. This role in Lucknow offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.