Search

Team Leader(BPO/Call Center) operations Lucknow

Team Leader(BPO/Call Center) operations Lucknow

Description

We are looking for an experienced, self-driven and motivated Team Leader to join our team!

As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding and motivating company's teams.

Roles and Responsibilities

• Set clear team goals and KPIs

• Delegate tasks and set project deadlines

• Oversee day-to-day teams' operation and performance

• Do regular performance evaluation

• Create a healthy and motivating work environment and atmosphere

• Develop a well designed and motivating evaluation program

• Communicate with teams about their performance

• Monitor team performance and report on metrics

• Motivate team members

• Discover training needs and provide coaching

• Listen to team members feedback and resolve any issues or conflicts

Desired Candidate Profile

• Minimum 1 year of experience as a Team Leader or similar role

• In-depth knowledge of performance metrics

• Good PC skills, especially MS Excel

• Experience with organizing training programs

• Sense of ownership and pride in your performance and its impact on the companys success

• Critical thinker and problem-solving skills

• Team player

• Good time-management skills

• Great interpersonal and communication skills

• Degree in Management or training in team leading is a plus

Job Type: Full-time

Pay: ₹9,389.39 - ₹34,841.02 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Weekend availability

Supplemental pay types:

• Performance bonus

Experience:

• total work as TL: 1 year (Required

Attributes

Company Name: Callcenterjob.co.in

Contact 394login (seller)

    You must log in or register a new account in order to contact the advertiser.
    To protect against prohibited activities, we may check your message before it is forwarded to the recipient and, if necessary, block it.

    HR details Details

    394login
    3306 active listings
    Professional seller
    Registered for 1+ year
    Last online 3 months ago
    Contact All items

    Listing location

    Uttar Pradesh , Lucknow , India
    26.83961745, 80.8530913861

    Stay safe!

    Never pay down a deposit in a bank account until you have met the seller, seen signed a purchase agreement. No serious private advertisers ask for a down payment before you meet. Receiving an email with an in-scanned ID does not mean that you have identified the sender. You do this on the spot, when you sign a purchase agreement.
    Team Leader(BPO/Call Center) operations Lucknow by 394login