Job Description
• Fraud Prevention & System Governance Ensuring timely review of frauds and necessary action by way of system controls for effective prevention & early detection of frauds.
• Ensuring the fraud detection rate across various systems is maintained and work on continual improvement.
• Period review of rules, to analyse the performance on fraud identification, review of false positives and carry out necessary changes.
• Tactical initiatives to segment, profile the customers transactions and products.
• Accordingly devise controls for effective prevention of frauds.
• Review of portfolio performance and anticipated fraud trends and initiate necessary action Engage with Card schemes on compromise points identified for taking necessary control measures.
• Improving the fraud savings by analysing the fraud patterns and customer behavioural patterns.
• Portfolio Monitoring Ensuring healthy portfolio by regular analysis on the fraud trends & initiate necessary action to maintain portfolio fraud to sales ratio at optimum levels.
• Reporting of high value frauds and period update on fraud trends to the senior management Ensure effective coordination with the Business Solution Group & IT teams on various projects To work closely with Head Fraud prevention in taking strategic initiatives to the logical closure Active engagement with Product & Portfolio teams for various business in providing RIC related inputs on all initiatives/process changes and improvements Ensuring metrics are available for all critical activities and to devise new metrics to track the performance.
• Work on process improvements that help in bringing down the cost, increase the efficiency and reduce the cost.
• People Management Team handling, Interpersonal skills, Inter department liaising, Presentations, Representing unit in key meetings, mail / Verbal communication skills, leadership qualities etc.
• Ensure necessary training for team members Compliance and reporting Timely reporting of frauds/CPPs to card schemes Ensuring compliance to all processes.
Skills
• Experience in Risk/Credit/Collections/Operations is a must. Should have minimum 8 to 10 years prior experience
• Previous experience of handling a team, a supervisory role in related financial sector/NBFC/Telecom..
• Should possess good Communication skills - verbal and written
• Proactive, Self driven& eye for detail with good analytical abilities
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader|Fraud Prevention|Analytics position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
