Description
For Team Leader- Non Voice Process:
Required Experience- 1 yrs minimum in BPO
Job Location- Jaipur II Salary- Upto 3.5 LPA
Education & Qualification:-Graduates & Undergraduates can Apply
Responsibilities:-
· Must have excellent product knowledge
· Should have the maturity and experience to manage his/her team members and serve as a strong
second line
· Should have the required expertise and analytical skills to provide strategic process improvement
inputs - (operational excellence)
· Ownership on Quality performance of delivery
· Should be open to work 24/7
· Attrition ,Shrinkage & Absenteeism management & ownership for control
· To own, drive and develop the team members for being effective in their role
· Need to work towards enhancing the customer experience and overall service delivery
· Meeting client expectation and process metric
.Candidate should be flexible with Rotational Shifts & 6 days working culture
Job Type: Full-time
Salary: ₹25,000.00 - ₹35,000.00 per month
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work (Preferred)
Speak with the employer
+91-XXXXXXXXXX