Team Manager| Mortgage Lending

Role Responsibilities Strategy The purpose of the role is to: Meet the business objectives initiated by the respective country Retail Client Business. Drive customer focus need-based selling agenda - deepen customer relationship and maximize penetration. Business Deliver budgeted sales target and increase sales productivity. Segment focus, customer focus needs-based selling. Deepen customer relationship penetration through multi-product selling or bundles around anchor product. Drive and monitor area sales strategy, create sales opportunities, evaluate effectiveness. Build and manage relationship with business partners / intermediaries / channels. Sells anchored product with bundling, mainly focuses outbound activities. Processes Ensure adherence to all internal and external regulations. To embed Operational Risk monitoring as an integral part of the business process. Towards this, to effectively carry out the assigned role, if any, under Compliance Risk Management and Operational Risk Management Assurance. People and Talent Lead and manage a team of 2 to 4 Managers The Right Coach Engage every team member and build strong teamwork Effective performance / scorecard / vintage mix management within budget, discipline in performance management Identify and groom potential sales leaders Upgrade people management skill constantly Manage Attrition of Sales force Risk Management Ensure CDD, MLP & TCF diligence and adherence to operational risk controls and procedures in day-to-day sales teams management. Discipline in HR and training related matters, Operational Risk Standards. Zero tolerance of risk and compliance breaches. Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices. Being measured against Governance and Operational Risk review result of responsible sales units. Ensure no adverse findings in internal / external audit, governance and compliance review. To comply with all applicable money laundering prevention procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager. Governance Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business. Regulatory & Business Conduct Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business