Job Description
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Treasury Services and Products help our Wholesale Banking Clients manage their Cash flow and liquidity and optimize their financial risk. Key Treasury Services enablers include Payables and Receivables, Payment solutions and simplified Account Management while safeguarding clients against potential Frauds.
Job Description
Treasury Shared Service team handle monetary and non-monetary service requests for Treasury Clients. Team also supports more complex service requests for ACH, Research & Adjustment and Wires other than supporting Commercial Cards requests for US region
Responsibilities
Understand client’s need and address it appropriately either by straight through processing or engaging appropriate business partner
Interacting with onshore business partners via phone / e-mail
Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy
Determine the best course of action for the Customer to resolve their query
Requirements
Education Any Commerce / Finance Graduate
Certifications If Any
Experience Range
3-5 Years
Foundational skills
Fundamental understanding of Treasury Services
Strong Analytical and Problem-solving skills
Have strong communications skills – both verbal and written
Effective Outlook Management
Proficient with Microsoft Office products (particularly MS Excel, Word)
Have strong organization skills –ability to switch between tasks and to prioritize work effectively
Willingness to learn and adapt to business needs
Must have an eye for detail
Desired skills
Must be collaborative / curious / driven / continuous learner
Ability to multitask and adapt to change
Self-motivated and results orientated
To be flexible to work in rotational shifts
Work Timings
8.30 PM to 5.30 AM IST (Changes as per US day light saving requirement)
Job Location
GIFT
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Treasury Services and Products help our Wholesale Banking Clients manage their Cash flow and liquidity and optimize their financial risk. Key Treasury Services enablers include Payables and Receivables, Payment solutions and simplified Account Management while safeguarding clients against potential Frauds.
Job Description
Treasury Shared Service team handle monetary and non-monetary service requests for Treasury Clients. Team also supports more complex service requests for ACH, Research & Adjustment and Wires other than supporting Commercial Cards requests for US region
Responsibilities
Understand client’s need and address it appropriately either by straight through processing or engaging appropriate business partner
Interacting with onshore business partners via phone / e-mail
Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy
Determine the best course of action for the Customer to resolve their query
Requirements
Education Any Commerce / Finance Graduate
Certifications If Any
Experience Range
3-5 Years
Foundational skills
Fundamental understanding of Treasury Services
Strong Analytical and Problem-solving skills
Have strong communications skills – both verbal and written
Effective Outlook Management
Proficient with Microsoft Office products (particularly MS Excel, Word)
Have strong organization skills –ability to switch between tasks and to prioritize work effectively
Willingness to learn and adapt to business needs
Must have an eye for detail
Desired skills
Must be collaborative / curious / driven / continuous learner
Ability to multitask and adapt to change
Self-motivated and results orientated
To be flexible to work in rotational shifts
Work Timings
8.30 PM to 5.30 AM IST (Changes as per US day light saving requirement)
Job Location
GIFT
💡 Quick Summary
Seeking a career-building opportunity? The Team Member position is now open for candidates interested in the Bank Jobs sector. This role in Gandhinagar offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.