Job Description
Job Description:
• Training Content Creation
• Participate in sales meetings along with Vertical Head training to understand training needs of various stake holders ( Employees / IMD's ) & create outline for the specific training program.
• Create training modules for different training platforms ( digital / ILT / VILT) ; create flashcards , infographs , one pagers , presentations etc. to be hosted on EezeTab application / Insta Learn application.
• Periodically revisit existing training content & update the changes in training content introduced due to regulatory changes, product design changes.
• Create sales marketing collaterals / tools ( one pagers , need analysis sheet , customer information sheet etc.).
• Custodian on VO channel SOP ; consisting of all functional & operational process , monitoring mechanisms. Ensuring the channel SOP is updated at all times.
• Create marketing / promotional SMS's / messages for sales employees / IMD's , to unable sales team to increase customer reach & sales.
• Sales Communication & Channel Presentation
• Create content for internal circulation of newly introduced product / processes / initiatives.
• Create channel write-up for quarterly employee newsletter.
• Involve with vertical heads in creating presentations for NHOD for LRP / AOP presentations for stakeholder meetings.
• Design mailer communications for employees / IMD's for new notifications w.r.t product changes / new product introduction and process changes.
• Create presentations for function specific contests / conventions.
• Provide content to in-house digital marketing team to create creative for various occasion based themes.
• Vendor Management
• Follow through with training vendor partners during developing function specific training programs; appraising them with existing content & converting it into adaption to new training platform.
• Co-ordinate with training vendor partners in batching trainers for upcoming training programs to ensure 100% utilization of vendor trainers bandwidth.
• Co-ordinate with vendor partners to process invoice as per agreed contract terms & within timelines.
• Co-ordinate with vendor partners in developing creative ( videos / multilingual content / SCROM package).
• Publishing Dashboards , MIS
• Publish weekly agent training dashboards for the consumption of zonal heads, NHOD.
• Publish dashboards w.r.t to content consumptions by various stakeholders ( IMD's / employees )
• Coordinate with vendor partner in collecting vendor trainers training programs conducted over period & publish dashboards w.r.t vendor trainer bandwidth consumption, programs delivered at various locations.
• Audit & compliance
• Keep track / records of trainers training programs to ensure process adherence & provide the details to internal auditors during functional audit.
• Keep records of every training programs delivered by internal & vendor trainers & audit whether trainers are following training checks like participant attendance records, post training reports , feedback forms etc.
Skills Required:
Understanding of sales channels and distribution models is a must.
Desirable Skills:
1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language
• Training Content Creation
• Participate in sales meetings along with Vertical Head training to understand training needs of various stake holders ( Employees / IMD's ) & create outline for the specific training program.
• Create training modules for different training platforms ( digital / ILT / VILT) ; create flashcards , infographs , one pagers , presentations etc. to be hosted on EezeTab application / Insta Learn application.
• Periodically revisit existing training content & update the changes in training content introduced due to regulatory changes, product design changes.
• Create sales marketing collaterals / tools ( one pagers , need analysis sheet , customer information sheet etc.).
• Custodian on VO channel SOP ; consisting of all functional & operational process , monitoring mechanisms. Ensuring the channel SOP is updated at all times.
• Create marketing / promotional SMS's / messages for sales employees / IMD's , to unable sales team to increase customer reach & sales.
• Sales Communication & Channel Presentation
• Create content for internal circulation of newly introduced product / processes / initiatives.
• Create channel write-up for quarterly employee newsletter.
• Involve with vertical heads in creating presentations for NHOD for LRP / AOP presentations for stakeholder meetings.
• Design mailer communications for employees / IMD's for new notifications w.r.t product changes / new product introduction and process changes.
• Create presentations for function specific contests / conventions.
• Provide content to in-house digital marketing team to create creative for various occasion based themes.
• Vendor Management
• Follow through with training vendor partners during developing function specific training programs; appraising them with existing content & converting it into adaption to new training platform.
• Co-ordinate with training vendor partners in batching trainers for upcoming training programs to ensure 100% utilization of vendor trainers bandwidth.
• Co-ordinate with vendor partners to process invoice as per agreed contract terms & within timelines.
• Co-ordinate with vendor partners in developing creative ( videos / multilingual content / SCROM package).
• Publishing Dashboards , MIS
• Publish weekly agent training dashboards for the consumption of zonal heads, NHOD.
• Publish dashboards w.r.t to content consumptions by various stakeholders ( IMD's / employees )
• Coordinate with vendor partner in collecting vendor trainers training programs conducted over period & publish dashboards w.r.t vendor trainer bandwidth consumption, programs delivered at various locations.
• Audit & compliance
• Keep track / records of trainers training programs to ensure process adherence & provide the details to internal auditors during functional audit.
• Keep records of every training programs delivered by internal & vendor trainers & audit whether trainers are following training checks like participant attendance records, post training reports , feedback forms etc.
Skills Required:
Understanding of sales channels and distribution models is a must.
Desirable Skills:
1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language
💡 Quick Summary
Seeking a career-building opportunity? The Team Member Sales Training Retail Sales position is now open for candidates interested in the Counter Sales Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.