Team Member-Support Services

💰 ₹18,000 - ₹28,800 (Est.) 📍 Ahmedabad 🕐 3 days ago

Job Description

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Service Delivery Officer-BRANCH BANKING-Branch Banking
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Full–time

Team Member-Support Services
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Ahmedabad, Gujarat
via JobzMall
₹16K–₹20K a month
Full–time
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CSB Bank
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Ujjivan Small Finance Bank
Branch Sales Manager - Micro Mortgages
Ujjivan Small Finance Bank · Ahmedabad, Gujarat · via Getmereferred.com
Full–time
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Apply on Getmereferred.com
Job description
II. ROLE PURPOSE & OBJECTIVE Interact with the customers, look out for the requirements of the customers who wish to take a micro mortgage loan, creating the demand for the same and fulfilling the demand. Managing End to End sales life cycle of tapping prospects through marketing activities, understanding their requirement and rendering advice Negotiating with customers, timely disbursement of loa...
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Kotak Mahindra Bank
Service Delivery Officer-BRANCH BANKING-Branch Banking
Kotak Mahindra Bank · Ahmedabad, Gujarat · via Adzuna
Full–time
Apply on Adzuna
Apply on Getmereferred.com
Apply directly on Jobaaj
Apply on ZipRecruiter India
Apply directly on Trabajo.org
Job description
Description

JOB ROLE :

· Handling personalized service requests of customers.

· Generation of timely business MIS.

· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

· Coordination with CPC/RPC/Investment desks for account opening of customers.

· Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT:

· Developing and maintaining banking relationships with a select group of high net worth customers

· Excellent communication skills with customer service orientation

· Courteous and polite.

· Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
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Kotak Mahindra Bank
Team Member-Support Services
Kotak Mahindra Bank · Ahmedabad, Gujarat · via JobzMall
₹16K–₹20K a month
Full–time
No Degree Mentioned
Apply directly on JobzMall
Job description
Are you motivated by providing exceptional customer service and support? Are you passionate about problem-solving? Kotak Mahindra Bank is looking for a customer-oriented Team Member-Support Services to join our team.In this role, you will be responsible for responding to customer inquiries and resolving customer issues. You will also work closely with other support teams to ensure customers receive seamless service. To succeed in this role, you must have excellent customer service and communication skills, as well as the ability to work under pressure.If you are a customer service-oriented individual with a passion for problem-solving, we’d love to hear from you!

Responsibilities:
Respond to customer inquiries and complaints in a timely and professional manner.
Address customer issues and provide resolutions in line with company policies.
Maintain customer records and update customer profiles.
Monitor customer feedback and identify areas for improvement.
Collaborate with other support teams to ensure customers receive seamless service.
Track customer complaints and provide regular updates to management.
Stay up to date with product and service information.
Provide quality customer service at all times.
Adhere to company policies and regulations.
Assist in training new customer service staff members.

Kotak Mahindra Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, ****** orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

💡 Quick Summary

Seeking a career-building opportunity? The Team Member-Support Services position is now open for candidates interested in the Bank Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.

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Job Details

Company Name: Kotak Mahindra Bank · Ahmedabad, Gujarat · via JobzMall

Frequently Asked Questions

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The expected salary for Team Member-Support Services in Ahmedabad is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Team Member-Support Services is an on-site position based in Ahmedabad. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Team Member-Support Services. Previous experience in Bank Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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