Job Description
Job role:
Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely solutions.
Being a part of testing & maintenance team of BSG function, understanding application functionality during development stage, building test cases & executing them thoroughly.
Coordinate for all stages of project development including system design, development, testing, training, roll out and post-implementation support.
Monitor timely execution of assigned projects post development to ensure quality deliverables & helping in user/system maintenance post LIVE stage.
Monitor system/business application performance as per agreed deliverables, service & SLAs, TAT (as agreed with Vendor) and escalate issues to IT/Business and seek timely resolution.
Stakeholder communication & alignment of project status/issues via review meetings and update tracker sheets.
Identify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare BRDs and change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system.
Identify the Gaps in project post GO LIVE & gather feedback from user groups for suggesting improvements as needed & conduct appropriate user training/contact programs with the help of senior team member to ensure that all users are trained to achieve high level of system usage.
Risk Identification & mitigation
Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely solutions.
Being a part of testing & maintenance team of BSG function, understanding application functionality during development stage, building test cases & executing them thoroughly.
Coordinate for all stages of project development including system design, development, testing, training, roll out and post-implementation support.
Monitor timely execution of assigned projects post development to ensure quality deliverables & helping in user/system maintenance post LIVE stage.
Monitor system/business application performance as per agreed deliverables, service & SLAs, TAT (as agreed with Vendor) and escalate issues to IT/Business and seek timely resolution.
Stakeholder communication & alignment of project status/issues via review meetings and update tracker sheets.
Identify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare BRDs and change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system.
Identify the Gaps in project post GO LIVE & gather feedback from user groups for suggesting improvements as needed & conduct appropriate user training/contact programs with the help of senior team member to ensure that all users are trained to achieve high level of system usage.
Risk Identification & mitigation
Job Requirements:
Good project planning, execution and management skills. Process focused and comfortable with project documentation.
Should have a good understanding of software development life cycle. Prior experience in Testing, System maintenance, business requirement gathering etc.
Excellent communication and inter-personal skills are a must to deal with various cross-functional teams and external vendors
Background knowledge of financial sector at large required, additionally banking knowledge preferred.
Graduate, some experience in BSG role preferred.
Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely solutions.
Being a part of testing & maintenance team of BSG function, understanding application functionality during development stage, building test cases & executing them thoroughly.
Coordinate for all stages of project development including system design, development, testing, training, roll out and post-implementation support.
Monitor timely execution of assigned projects post development to ensure quality deliverables & helping in user/system maintenance post LIVE stage.
Monitor system/business application performance as per agreed deliverables, service & SLAs, TAT (as agreed with Vendor) and escalate issues to IT/Business and seek timely resolution.
Stakeholder communication & alignment of project status/issues via review meetings and update tracker sheets.
Identify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare BRDs and change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system.
Identify the Gaps in project post GO LIVE & gather feedback from user groups for suggesting improvements as needed & conduct appropriate user training/contact programs with the help of senior team member to ensure that all users are trained to achieve high level of system usage.
Risk Identification & mitigation
Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely solutions.
Being a part of testing & maintenance team of BSG function, understanding application functionality during development stage, building test cases & executing them thoroughly.
Coordinate for all stages of project development including system design, development, testing, training, roll out and post-implementation support.
Monitor timely execution of assigned projects post development to ensure quality deliverables & helping in user/system maintenance post LIVE stage.
Monitor system/business application performance as per agreed deliverables, service & SLAs, TAT (as agreed with Vendor) and escalate issues to IT/Business and seek timely resolution.
Stakeholder communication & alignment of project status/issues via review meetings and update tracker sheets.
Identify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare BRDs and change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system.
Identify the Gaps in project post GO LIVE & gather feedback from user groups for suggesting improvements as needed & conduct appropriate user training/contact programs with the help of senior team member to ensure that all users are trained to achieve high level of system usage.
Risk Identification & mitigation
Job Requirements:
Good project planning, execution and management skills. Process focused and comfortable with project documentation.
Should have a good understanding of software development life cycle. Prior experience in Testing, System maintenance, business requirement gathering etc.
Excellent communication and inter-personal skills are a must to deal with various cross-functional teams and external vendors
Background knowledge of financial sector at large required, additionally banking knowledge preferred.
Graduate, some experience in BSG role preferred.
💡 Quick Summary
Seeking a career-building opportunity? The Team Member|RELATIONSHIP BANKING GROUP|BSG position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.