Job Description
Tech Mahindra International BPO Voice process (Walk-in contact -Yagyashri)
Job Role Type : International Customer Care Executive
Job Type : Full Time - NIGHT SHIFT - ROTATIONAL SHIFT
Salary : 2LPA To 4LPA.
Eligibility : 1 to 4 Years of experience in International Voice Process.
Freshers with 6 months of experience in International BPO Voice Process.
Excellent Fluency in English Communication is must.
Candidates from Pune and Immediate joiners are preferred.
Immediate Joiners from Pune are Preferred
JOB RESPONSIBILITY :
1) Grad/Undergrad with minimum 6 month of experience in chat process in previous role/s
2) An advisor will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and complaints) using the live chat channel.
3) Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact.
4) Excellent communication skills, written and verbal. Problem Solving Skills. Build a logical approach to address problems.
5) Basic levels of computer proficiency. Working knowledge of MS Office applications like Word & Excel
6) Experience of working in live chat processes or customer services or Telecoms industry (desirable)
7) Rotational shift.
8) Strictly WORK FROM OFFICE ONLY
Perks : Cab Facility Provided, Performance Bonus, Shift Allowance Insurance, etc.
Job Types: Full-time, Regular / Permanent
Pay: ₹16,000.00 - ₹40,000.00 per month
Benefits:
• Health insurance
• Life insurance
• Provident Fund
Schedule:
• Night shift
• Rotational shift
Supplemental pay types:
• Commission pay
• Performance bonus
• Shift allowance
Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
++1 +000XXXXXX
Job Role Type : International Customer Care Executive
Job Type : Full Time - NIGHT SHIFT - ROTATIONAL SHIFT
Salary : 2LPA To 4LPA.
Eligibility : 1 to 4 Years of experience in International Voice Process.
Freshers with 6 months of experience in International BPO Voice Process.
Excellent Fluency in English Communication is must.
Candidates from Pune and Immediate joiners are preferred.
Immediate Joiners from Pune are Preferred
JOB RESPONSIBILITY :
1) Grad/Undergrad with minimum 6 month of experience in chat process in previous role/s
2) An advisor will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and complaints) using the live chat channel.
3) Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact.
4) Excellent communication skills, written and verbal. Problem Solving Skills. Build a logical approach to address problems.
5) Basic levels of computer proficiency. Working knowledge of MS Office applications like Word & Excel
6) Experience of working in live chat processes or customer services or Telecoms industry (desirable)
7) Rotational shift.
8) Strictly WORK FROM OFFICE ONLY
Perks : Cab Facility Provided, Performance Bonus, Shift Allowance Insurance, etc.
Job Types: Full-time, Regular / Permanent
Pay: ₹16,000.00 - ₹40,000.00 per month
Benefits:
• Health insurance
• Life insurance
• Provident Fund
Schedule:
• Night shift
• Rotational shift
Supplemental pay types:
• Commission pay
• Performance bonus
• Shift allowance
Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
++1 +000XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Tech Mahindra International Voice Process position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.