Job Description
Confidential
Huge Oppourtunity For Collection Voice Process
Confidential • Kolkata, West Bengal • via CallCenterJob.co.in
1 hour ago
Full–time
Apply on CallCenterJob.co.in
Job description
Job Description Dear Candidates, Greetings from Armsoftech Pvt Ltd. We have huge Opportunity for Process Associate Voice: • Designation : Process Associate • Experience : 0 to 2 years Only ( DRA Candiates ) • Qualification : Graduation • Age : 18 to 32 • Job Location: Kolkata ( Salt lake) • Shift Timing : Day Shift ( + hours ) • Process : Collection Voice process • Languages Required : English communication Skills , Bengali, Odiya , Assamese • No of Vacancies : 50 • Salary : Upto 18k Interested kindly contact below persons or direct walk-in with your updated resume to this below Address: Walk-in Time: +:30 AM to 6:30 PM Walk-in Days: Monday to Saturday Walk -in Location: Armsoftech Pvt Ltd, 7th Floor , The Meridian Building GP - E 2/5 , Salt lake , Sector V , Kolkata -7000+1 Landmark: Meridian Building Thanks, HR Team Job Classification Industry: BPO / Call Centre Functional Area: Consulting, Role Category: Management Consulting Role: Management Consulting Employement Type: Walk-ins Education Under Graduation: Any Graduate Post Graduation: in Any Specialization, in Any Specialization, MCA in Any Specialization, PG Diploma in Chemical, Civil, Computers, Electrical, Electronics, Mechanical, in Any Specialization
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Confidential
Tech Mahindra is hiring for Team Lead Ops | Kolkata
Confidential • Kolkata, West Bengal • via CallCenterJob.co.in
1 hour ago
Full–time
No Degree Mentioned
Apply on CallCenterJob.co.in
Job description
Greetings from Tech Mahindra!!! TEAM LEADER - BPO @ Tech Mahindra For Voice Process Overall Exp - 5 Years Min TL Exp : 2 Years Min (in BPO) For Non Voice Process Overall Exp - 3 Years Min TL Exp : 2 Years Min from Non voice process (in BPO) Job Description : Position: Team leader - Domestic BPO at Tech Mahindra (BSG Division) Selection criteria: Round 1: Short listing of Resume based on eligibility criteria by Telephonic Round 2: Ops Round Eligibility: Any Graduate (is a must) Excellent verbal communicationin English. 1 to 4 years of experience in Domestic / International BPO. Should have prior experience / knowledge in Domestic / International inbound & outbound voice process. Should be currently designated as TL in the current / last organization. Languages: English/Hindi Note: Work Location - Kolkata (Eco Sape / DLF - 2) Rajarhat Job Description : 1) Should have Managed a Team of min 20 agents 2) Identifying & fulfilling day to day operational requirements for the team 3) Identify automation opportunities to enhance Front Line Resolution 4) Identify opportunities for process correction / improvements 5) Expected to do various Operational analysis Roles and Responsibilities:- Should (CSG KPI) ensure Back CSG KPI and SLA are met -Agent productivity ,Quality of closure audits score-CSAT Resolution-Repeats-TATs-Appeal and Escalation reduction Should Handle Day to day escalation from customers -Support agents to achieve KPIs - Support Vodafone Team to launch New product and Services Should Initiate & implement Process corrections with corp process team & Support Operational Improvement Projects initiated by Client Should have Team management skills and maintain good rapport with Various Stakeholders @ client (Circle & Corp) Technical Skills : - System knowledge - MS Office Professional Skills : Customer focus Oriented Analytical Skills 2- 5 Years in front end Has at least 2 year of exposure within BPO industry Interested candidates can call Khusbhoo @ +330XXXXXX
Huge Oppourtunity For Collection Voice Process
Confidential • Kolkata, West Bengal • via CallCenterJob.co.in
1 hour ago
Full–time
Apply on CallCenterJob.co.in
Job description
Job Description Dear Candidates, Greetings from Armsoftech Pvt Ltd. We have huge Opportunity for Process Associate Voice: • Designation : Process Associate • Experience : 0 to 2 years Only ( DRA Candiates ) • Qualification : Graduation • Age : 18 to 32 • Job Location: Kolkata ( Salt lake) • Shift Timing : Day Shift ( + hours ) • Process : Collection Voice process • Languages Required : English communication Skills , Bengali, Odiya , Assamese • No of Vacancies : 50 • Salary : Upto 18k Interested kindly contact below persons or direct walk-in with your updated resume to this below Address: Walk-in Time: +:30 AM to 6:30 PM Walk-in Days: Monday to Saturday Walk -in Location: Armsoftech Pvt Ltd, 7th Floor , The Meridian Building GP - E 2/5 , Salt lake , Sector V , Kolkata -7000+1 Landmark: Meridian Building Thanks, HR Team Job Classification Industry: BPO / Call Centre Functional Area: Consulting, Role Category: Management Consulting Role: Management Consulting Employement Type: Walk-ins Education Under Graduation: Any Graduate Post Graduation: in Any Specialization, in Any Specialization, MCA in Any Specialization, PG Diploma in Chemical, Civil, Computers, Electrical, Electronics, Mechanical, in Any Specialization
Report this listing
More jobs at Confidential
See web results for Confidential
Confidential
Tech Mahindra is hiring for Team Lead Ops | Kolkata
Confidential • Kolkata, West Bengal • via CallCenterJob.co.in
1 hour ago
Full–time
No Degree Mentioned
Apply on CallCenterJob.co.in
Job description
Greetings from Tech Mahindra!!! TEAM LEADER - BPO @ Tech Mahindra For Voice Process Overall Exp - 5 Years Min TL Exp : 2 Years Min (in BPO) For Non Voice Process Overall Exp - 3 Years Min TL Exp : 2 Years Min from Non voice process (in BPO) Job Description : Position: Team leader - Domestic BPO at Tech Mahindra (BSG Division) Selection criteria: Round 1: Short listing of Resume based on eligibility criteria by Telephonic Round 2: Ops Round Eligibility: Any Graduate (is a must) Excellent verbal communicationin English. 1 to 4 years of experience in Domestic / International BPO. Should have prior experience / knowledge in Domestic / International inbound & outbound voice process. Should be currently designated as TL in the current / last organization. Languages: English/Hindi Note: Work Location - Kolkata (Eco Sape / DLF - 2) Rajarhat Job Description : 1) Should have Managed a Team of min 20 agents 2) Identifying & fulfilling day to day operational requirements for the team 3) Identify automation opportunities to enhance Front Line Resolution 4) Identify opportunities for process correction / improvements 5) Expected to do various Operational analysis Roles and Responsibilities:- Should (CSG KPI) ensure Back CSG KPI and SLA are met -Agent productivity ,Quality of closure audits score-CSAT Resolution-Repeats-TATs-Appeal and Escalation reduction Should Handle Day to day escalation from customers -Support agents to achieve KPIs - Support Vodafone Team to launch New product and Services Should Initiate & implement Process corrections with corp process team & Support Operational Improvement Projects initiated by Client Should have Team management skills and maintain good rapport with Various Stakeholders @ client (Circle & Corp) Technical Skills : - System knowledge - MS Office Professional Skills : Customer focus Oriented Analytical Skills 2- 5 Years in front end Has at least 2 year of exposure within BPO industry Interested candidates can call Khusbhoo @ +330XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Tech Mahindra is hiring for Team Lead Ops position is now open for candidates interested in the Domestic BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Domestic BPO Jobs is a plus.
