Job Description
Responsibilities:
• Respond to customer questions and issues via phone and email
• Help the customer on live interactive phone calls to resolve issues questions
• Lead the customer initiative from the support process acting as the primary customer liaison/point of contact
• Answer incoming customer support calls, evaluate issues, and prioritize incoming requests for assistance from users experiencing problems with our product and services
• Generate support tickets, and transcribe voicemail content and add as text in the corresponding support tickets
Skills:
• Good interpersonal skills
• Good computer skills
• Proven experience in CRM
Job Type: Full-time
Salary: ₹12,000.00 - ₹18,000.00 per month
Day range:
• Monday to Friday
• Weekend availability
Shift:
• Day shift
Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• Technical support: 1 year (Required)
• total work: 1 year (Required)
Speak with the employer
++1 ++7101XXXXXX
• Respond to customer questions and issues via phone and email
• Help the customer on live interactive phone calls to resolve issues questions
• Lead the customer initiative from the support process acting as the primary customer liaison/point of contact
• Answer incoming customer support calls, evaluate issues, and prioritize incoming requests for assistance from users experiencing problems with our product and services
• Generate support tickets, and transcribe voicemail content and add as text in the corresponding support tickets
Skills:
• Good interpersonal skills
• Good computer skills
• Proven experience in CRM
Job Type: Full-time
Salary: ₹12,000.00 - ₹18,000.00 per month
Day range:
• Monday to Friday
• Weekend availability
Shift:
• Day shift
Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• Technical support: 1 year (Required)
• total work: 1 year (Required)
Speak with the employer
++1 ++7101XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Tech Support Executive position is now open for candidates interested in the MIS Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
