Corporate Title: Associate

Division: BCM-Property & Casualty Business Management (50001534)

Department: BCMO-P&C Business Management Operations (50001502)

Recruiter: Nisha Agarwal

Hiring Manager: Prakash Sahoo

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About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, ****** orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.

About The Team

You will be part of the P&C Business Management Operations team in Bangalore a culturally and diverse Team, handling the Technical Accounting and Claims Operations processes for P&C Reinsurance. With our continuous improvement approach our aim is to provide our clients and partners with effective ways of conducting business within an environment where the risks are understood.

About the Role: Position summary & Main tasks/activities
• Perform TA operational duties (accounting/booking transactions and/or billing, collection, cash allocation) with focus on data quality and driving value through application of client segmentation
• Process client accounting documents and handle internal/external queries as required
• Call out financial transactions/payments assuring adherence to processes, guidelines, quality management framework and key controls
• Demonstrate understanding of reinsurance contracts and concepts by analysing accuracy of ceding company reports, with the ability to understand reinsurance agreements and Service Level Agreements
• Settle balances with External Clients according to reinsurance terms and agreements.
• Cash Flow Management: Collection of Accounts Receivable, management of Financials within Portfolio assigned
• Conduct business correspondence in English with internal and external clients via email, phone calls, and visits to clients if required
• Constantly looking to improve the service standards and quality
• Proactive investigation, analysis, and interpretation of processed accounting information.
• Regular reporting to supervisor and internal partners
• Sharing information with other Team Members and working cross-functionally, as needed
• Coordinate, monitor, analyse and (if needed) decide, initiate, lead corrective/preventive actions to meet/exceed internal client financial and operational TA standards as defined in Service Agreements
• Oversee, monitor, analyse and (if needed) decide, initiate, lead corrective/preventive actions to achieve Unit’s Operational and Financial targets defined as Key Performance Indicators
• Call out issues to management and/or senior management as appropriate.
• Coordinate and prepare of monthly/quarterly performance measurement (i.e. Key performance indicator) statistics, reviews/analysis and/or internal client financial and operational reviews/analysis
• Ensure timely and accurate reporting and compliance with internal/external/regulatory requirements and/or commitments
• Manage own workload effectively to achieve agreed service/business standards.
• Maintain Data Quality control and perform risk management related activities according to internal guidelines
• Clarify deviations, incorrect data with SR's internal departments and/or with clients, as required
• Contact Partners directly (either written or verbal) to clarify and resolve any operational issues like missing accounting information, incorrect data, payment delays, etc.
• Call out pending or critical matters to Business Management Team Members as required
• Identify root cause and failure analysis of workflow

Requirement
• University degree preferably in finance, accounting, economics or administration or business-related field or equivalent experience
• Language skills: Fluent or Advanced in comprehension and use of English (written, spoken, listening) & German language B1 or higher certified.
• Strong computer proficiency (MS Office - Excel, Word, Power Point)
• Strong analytical skills – detail oriented
• Sound Financial Accounting and accounting principles accounting know-how
• Effective interpersonal and communication (verbal and written) business communication skills
• Proactive exercise of critical thinking analysis and problem solving.
• Demonstrate agility and navigate ambiguity to delivery on core expectations through change
• Understanding of E2e process and larger reinsurance picture
• Ability to work collaboratively in a virtual/remote international/global/multicultural team environment.
• Proven track record of being a self-starter and working with limited mentorship, ability to manage workload effectively
• Ability to adapt to changes and implement them accordingly
• Result oriented working style, focus on performance, targets and risk management
• Strong service and client orientation
• Prior reinsurance or insurance accounting experience required

Keywords

Reference Code: 125135