Technical Analyst Commercial Banking

Job Purpose Functional Role: Technical Analyst – Commercial Banking Qualification: BTech/BE, MTech, MCA/BCA, MBA Location: Jaipur, Rajasthan Department: IT Relevant Experience: 4 Yrs. of experience. Functional Competencies: Database Experience with MSSQL environment. Proficient in SQL Server, SQL Functions Jobs, and Windows technologies Hands on experience on Application Support or Production Support Environment Demonstrable excellent troubleshooting, communication, and interpersonal skills Proficient with Microsoft Office Suite (Word, Excel, Power Point) Ability to work well independently and in a team environment Works with a sense of urgency, ability to handle multiple tasks, prioritize and meet deadlines, Good to have experience with Banking product environment. Strong desire to learn new technologies Behavioral Competencies: Good in written and verbal communication skills Must be self-motivated, independent, and able to work well with different teams with minimal supervision Maintain relation with all stake holder to achieve goals within the framework Job Responsibilities: Perform incident and problem management activities, including working closely with technology and business stakeholders to provide innovative and tactical solutions to issues as well as improving the performance of applications and processes; this will include managing major incidents, performing post incident reviews, and coordinating with our various 3rd party vendors. Plan execution timelines/activities of various major releases and critical changes into Production and DR environments in collaboration with our development and technology support teams. Independently identify repetitive or time-consuming processes that can be automated, especially where they benefit multiple business areas, and deliver a sustainable solution that can be leveraged for other areas as needed. Creation of required knowledge base documentation required to support applications, including appropriate sign-off where required Coordination of various support activities across teams, including handover of issues, knowledge sharing, training, and collaboration on strategic projects Contribute to building Knowledge base and overall good health of the application Follows and supports IT business processes including change management, configuration management, and disaster recovery and business continuity. Compliance & Risk Responsibilities Ensure the current practices/business processes comply with company procedures and government regulations. Ensure efficient practices by recommending improvements in processing capability, user interface and security designs